Service Desk Analyst

Overview

Hybrid
$20 - $32
Contract - W2

Skills

Active Directory
Customer Service
Switches
Shell
Routers
Network
Microsoft Office
Microsoft Azure
Cyber Security
Enterprise Resource Planning
Meraki
SQL
Database

Job Details

Skills and experience: Microsoft 365, Azure, Intune, Office, Active Directory (on-prem), Power Apps, Power Automate, Meraki, ERP systems, iOS, printer configuration.

Preferable but not necessary: SQL database, cyber security, power shell, router/switch configuration, network/SSID configuration.

This is a Tech 1 level service desk position, contract to hire. I m ok with bringing someone in that is in the beginning of their career or just starting out. However, my unicorn candidate needs to have strong interpersonal skills, high regard for customer service, sharp and quick to learn. I d much rather train the perfect person, than blow our minds with all the tech skills. Culture is very important me. Social skills and the ability to interact well with others is what will set the right person aside for the position.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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