Overview
Skills
Job Details
Role: UKG Kronos WFC/ WFM
Location: Remote, USA
Mandatory Skills: Kronos WFC and WFM
Required Qualifications:
2+ years Kronos support experience with Kronos Workforce Central or Kronos Workforce Management (Dimensions)
2+ years Pay Practice Builds (Pay rules, Accruals, Work rules, Adjustment rules)
2+ years Advanced scheduling build and support
Preferred Qualifications:
2+ years Report writing
2+ years writing SQL queries
2+ years Clock configuration and troubleshooting
2+ years Kronos Mobile experience
2+ years Navigator and Display profile build experience
Kronos Workforce Central & Management (Dimensions) experience
Experience of migration from Kronos to Dimensions or any other Time & Attendance system
Previous experience ATK build and support
Previous experience Interface design and maintenance
Bhoomi experience and/or Certification
Undergraduate degree
Workday Payroll experience
Kronos Workforce or Dimensions Analytics experience
Primary Responsibilities may include:
Compliance with client business unit requirements
Kronos Workforce Central and Kronos Workforce Management (aka Dimensions) build and support
Pay Practice Builds (Pay rules, Accruals, Work rules, Adjustment rules)
Advanced scheduling build and support
Attestation Kit (ATK) build and support
Clock configuration and troubleshooting of DX & 9000 series models
Monitor interface error
Review failed punches/clock-in s/out s
Clock monitor / maintenance. If clock determines to be broken, Analyst works with Desktop to configure and/or mail clock back to vendor
Navigator and Display profile builds
Integration build and maintenance
Change Control process of requests through migration to Production tenants
Assist with resolution of issues, tracks issues and provides updates to peers, leadership and clients with minimum supervision.
Supports any application upgrades, maintenance, security, access
Monitor integration schedules to ensure not failures or issues
Monitor ServiceNow queue for urgent requests and ticket assignments
Work directly with Client & Informatics to document requirements & expected results