Overview
Skills
Job Details
ConnectedX is focused on Digital Transformation and Product Engineering Services, enabling clients achieve their business, operating and technology needs for the digital age. Our unique industry-based, consultative approach helps clients implement digital transformation initiatives. Headquartered in Dallas, Texas, U.S. ConnectedX is a preferred partner for leading Fortune 1000 enterprises and is consistently admired by the clients and employees across the globe.
Who we're looking for:
We are looking for a passionate and highly motivated Triage Software Engineer for a Fortune 100 client. This is a long term role in Plano, TX
Position: Triage Software Engineer
Location: Plano, TX
Duration: Long-Term
What you will bring:
-
Experienced in Automotive Infotainment domain with exposure to embedded software development in C/C++/ Linux.
-
Knowledge of how to use JIRA, Confluence and Logs Analysis Tools.
-
High Level System Architecture Knowledge - SW Design, Sequence diagrams, APIs, HTTP error codes.
-
Conversant with Linux commands, utilities and basic Python scripting
-
Experience in Agile and Scrum methodologies
-
Requirement Analysis and understanding.
-
Thinking on the feet and aptitude to learn.
Preferable but not mandatory skill sets
-
Experience in designing, developing, and debugging software in a real-time embedded environment.
-
Knowledge of how to read DLT logs, DLT-Viewer and how to apply filters in DLT logs
What you will do:
-
As an IAT engineer, you will be responsible for initial analysis and triage of defects before they are assigned to individual development teams for root cause and fix.
-
You will perform high level defect analysis to filter out environmental/ setup issues, IVI vs server-side issues and move the defects to correct queue (HU, Server, Tier1, Tier2 etc.) at the earliest.
-
You will continuously monitor the defect dashboard, drive defect triage calls and work closely with PO, Eval & Development team members to clarify defects and track them to closure.
-
Create dashboards and reports for management and other stakeholders.
-
Have great problem-solving skills, analytical, tools & development experience, and ability to evaluate and identify issues at a code level
-
Able to summarize key points and work with others to cut through ambiguity and bring issues to resolution
-
A history of working with cross-functional teams to ensure successful product
-
You must be a self-starter with excellent communication skills, attention to detail and a knack for solving problems creatively
-
The fast-paced nature of the job requires that you be able to work well under pressure
What we'll bring :
- A work environment built on teamwork, flexibility, and respect.
- Excellent compensation
- Quick immigration benefits
- Comprehensive health care and wellness plans
- 401(K)
- Paid holidays and paid time off