Bank Teller

Overview

On Site
$22 - $27
Contract - W2
Contract - 6 Month(s)

Skills

Teller
Bank
Withdrawal/Deposit handling
Customer service

Job Details

Job Title: Bank Teller
Location: Santa Clara, CA (Onsite Only)
Schedule: Monday Friday
Note:
This is an in-person role. Candidates must reside within a commutable, drivable distance to Santa Clara, CA office.
Job Description:
This position provides client support for inquiries including, but not limited to, general bank transactions, operational issues, and/or back-office support. Requests may come through various channels, such as face-to-face interactions, email, phone, or internal business partners.
The ideal candidate should be able to work under moderate supervision and possess a general skill set applicable to the essential functions of the role. This individual should utilize knowledge and available resources to resolve moderately complex issues, escalating more complex or non-routine matters as necessary. The role is accountable for performing assigned functions efficiently while ensuring adherence to all regulations, procedures, and policies.
In-Branch Client Support May Include, But Is Not Limited To:
  • Greeting all branch customers with exceptional customer service and handling reception duties for customers meeting with internal partners
  • Processing deposits/cashing checks
  • Placing holds
  • Completing Currency Transaction Reports (CTRs)
  • Processing payments
  • Fulfilling cashier check requests
  • Performing other common Bank Teller duties
  • Processing courier bags with client cash deposits
Back Office Client Support May Include, But Is Not Limited To:
  • Reviewing inquiries and formulating responses or implementing actions to resolve them. Inquiries may be resolved during initial contact or may require additional research, problem solving, or escalation
  • Processing mail, payments, and check orders
  • Fraud monitoring and escalation
  • Scanning transactions at the end of the day
Relationship Advisor Requests May Include, But Are Not Limited To:
  • Requests for cashier s checks
  • Arranging appointments
  • Account research
Required Qualifications:
  • High School Diploma or GED
  • Minimum of 1 year of experience in a clerical or administrative role
Preferred Qualifications:
  • Experience in banking operations with a customer-focused service approach
  • Strong organizational and time management skills
  • Ability to multitask in a fast-paced environment with minimal oversight
  • Strong analytical skills and keen attention to detail
  • Ability to work independently on assigned duties while successfully collaborating within a team-friendly environment
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.