Client Technologies Technician

  • Orlando, FL
  • Posted 10 hours ago | Updated 3 hours ago

Overview

On Site
BASED ON EXPERIENCE
Contract - Independent
Contract - W2

Skills

Enterprise Resource Planning
Customer Relationship Management (CRM)
Human Resources
Information Systems
HR Management System
Learning Management
LMS
Information Management
SIMS
Information Technology
Software Support
Management
Status Reports
Evaluation

Job Details

General Summary:

The Client Technologies Technician provides 2nd-tier support and configuration for packaged and custom applications with the FLVS organization. Specifically, the Client Technologies Technician implements and supports technology systems for business applications including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Human Resource Information Systems (HRIS) in addition to other Line Of Business (LOB) applications used by the organization such as Learning Management Systems (LMS) or Student Information Management Systems (SIMS). The Client Technologies Technician is required to provide weekly status reports to their supervisor in the Information Technology (IT) department.

Essential Position Functions:

  • Provide setup and configuration of applications
  • Provide 2nd-tier support for business applications within the enterprise
  • Develop recommendations for enhancing approaches for software support service
  • Develop and manage effective working relationships with other departments, groups, and personnel with whom work must be coordinated or interfaced
  • Analyze the performance of programs and take action to correct deficiencies
  • Provide a minimum of weekly status report updates for current projects
  • Provide consultation for the evaluation of packaged applications
  • Provide the implementation, configuration, and deployment of new packaged software application
  • Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others
  • All work responsibilities are subject to having performance goals and/or targets established.
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