Desktop Support Technician/systems administration role

  • Trenton, NJ
  • Posted 4 days ago | Updated 4 days ago

Overview

On Site
Up to $0
Accepts corp to corp applications
Contract - W2

Skills

GitHub and Salesforce

Job Details

Key Responsibilities

  • Package and deploy software via Microsoft Intune
  • Configure Zscaler Private Access (ZPA) policies and groups
  • Support hardware replacement and device setup
  • Troubleshoot Windows 11 auto-enrollment and security features
  • Assist with Android and cross-device enrollment
  • Migrate users from Avaya to Microsoft Teams Phones
  • Provision and manage accounts across Azure AD, GitHub, Salesforce
  • Respond to Tier 1/2 technical support requests
  • Maintain system setup and support documentation

Required skills.

  • IT support or endpoint administration

  • Windows 11 OS configuration and troubleshooting skills

  • Dell/HP PC hardware configuration and troubleshooting skills

  • Proficient with Intune AND Azure AD

  • MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution)

  • Familiarity with Microsoft 365 account management

  • Experience with ZPA or similar Zero Trust access tools

  • Familiarity with GitHub and Salesforce

  • Knowledge of SCCM for computer imaging (for device configuration) AND trouble ticket resolution and workflows

  • Public-sector or multi-project environment experience is a plus

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