IT Site Support Technician

Overview

On Site
USD 20.00 - 24.00 per hour
Full Time

Skills

Network Design
Productivity
Manufacturing
RF
Technical Support
Printers
Break/Fix
Network
Servers
Management
Numara
Inventory
Conflict Resolution
Problem Solving
Analytical Skill
Communication
Multitasking
Remote Support
Hardware Troubleshooting
Microsoft Windows
Active Directory
Computer Hardware
Taxes
Life Insurance
Business Transformation
Law

Job Details

Description
We are seeking a proactive and technically skilled IT Site Support Technician to join our team in Scarborough, ME. This role is critical in ensuring the smooth operation of IT systems across our manufacturing plant and office environments. You will provide hands-on support for hardware, software, and network infrastructure, playing a key role in maintaining productivity and minimizing downtime.

Key Responsibilities:

  • Deliver on-site desktop support for all hardware within the manufacturing plant and office areas.
  • Install, configure, and maintain desktop computers, peripherals, and mobile RF devices.
  • Provide technical support for production and office staff, including troubleshooting issues with computers, phones, and printers.
  • Support and maintain industrial printers and workstation PCs.
  • Perform break/fix support for network, server, and end-user devices.
  • Assist in the implementation and maintenance of network servers and Active Directory accounts.
  • Manage and track IT hardware inventory and coordinate e-waste disposal.
  • Provide support for Windows 10 and Windows 11 environments.
  • Perform additional IT-related duties as assigned.

Required Skills & Qualifications:

  • Strong problem-solving and analytical skills.
  • Ability to work effectively under pressure and make timely decisions.
  • Excellent verbal and written communication skills.
  • Strong multitasking and prioritization abilities in a fast-paced environment.
  • Experience with desktop support, PC installation, and hardware troubleshooting.
  • Proficiency with Windows 10/11, Active Directory, and general computer hardware.

Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Scarborough,ME.
Application Deadline
This position is anticipated to close on May 29, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group