Desktop Engineer :: Sacramento, CA

  • Sacramento, CA
  • Posted 13 hours ago | Updated 13 hours ago

Overview

Hybrid
$30 - $40
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Desktop Engineer

Job Details

Key Responsibilities:

  • Provide advanced Tier 2 and Tier 3 technical support across a variety of systems and platforms.

  • Lead and coordinate IT support efforts, ensuring alignment with organizational business processes.

  • Manage and administer Microsoft 365 services.

  • Implement and maintain robust cloud security practices, including integration with Prisma Suite and other tools.

  • Handle patch management, compliance, and governance across enterprise systems.

  • Work with ticketing systems to ensure timely and effective resolution of incidents.

  • Create scripts and automate IT processes to improve operational efficiency.

Minimum Qualifications:

  • 8+ years of experience aligning IT systems with business processes; 5+ years in a lead capacity.

  • 7+ years of full-time IT support experience in Tier 2/Tier 3 environments.

  • 7+ years of experience administering Microsoft 365 services, including:

    • User Licensing Management

    • Microsoft Teams

    • Intune

    • Exchange Online

    • SharePoint

    • OneDrive

    • Microsoft Bookings

    • Microsoft Defender for Endpoint

    • MDM (Mobile Device Management)

  • 7+ years of experience with ticketing systems such as SolarWinds, Samanage, or similar.

  • 7+ years of experience in patch management, including assessment, deployment, and verification.

  • 7+ years of experience in cloud security, including IAM, secure configurations, and data protection.

  • 7+ years of experience with Prisma Suite, including Prisma Cloud and Prisma Access.

  • 7+ years of experience in networking, with strong knowledge of networking concepts.

  • 7+ years of experience using security tools, such as SIEM systems and threat detection platforms.

  • 7+ years of scripting and automation experience using Python, Bash, or similar languages.

  • 7+ years of experience with compliance and governance in cloud environments.

  • 7+ years of experience in integration skills, including API management and integration of Prisma tools with other security platforms.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Bright Sol