ServiceNow HR Service Delivery Developer

We're looking for a skilled ServiceNow HR Service Delivery Developer to join our team. In this role, you'll be instrumental in architecting, designing, developing, testing, and deploying innovative solutions within our ServiceNow HRSD platform. You'll collaborate closely with our global HR stakeholders, IT teams, and external partners to ensure our platform not only meets evolving business needs and follows standard methodologies but also significantly improves the employee experience. Beyond core development, you'll contribute to platform optimization and strategic roadmap development, helping us continuously evolve to support our business objectives and stay ahead of industry advancements.

What you'll be doing:

• Architect, design, develop, and configure scalable solutions within ServiceNow HRSD, including areas like Case & Knowledge Management, Employee Service Center, Onboarding, Offboarding, and Lifecycle Events.
• Collaborate with global HR and IT collaborators to analyze business needs and define strong technical solutions that align with our long-term strategy.
• Collaborate effectively with IT partners on issues or improvements that impact the broader ServiceNow platform, ensuring alignment with enterprise-wide governance, security, and system architecture.
• Improve workflows with tools like Flow Designer, Business Rules, and ServiceNow APIs to ensure scalability and alignment with business requirements.
• Conduct detailed unit testing to validate solution quality and functionality.
• Coordinate system and user acceptance testing (UAT) with collaborators and end users, contributing to a smooth deployment process.
• Research and resolve HRSD-specific issues, working collaboratively with IT partners to address broader platform-wide concerns.
• Maintain comprehensive documentation for configurations, solutions, and deployments.
• Stay current with ServiceNow HRSD enhancements, actively finding opportunities for continuous improvement and innovation to elevate our platform.

What we need to see:

• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
• At least 3 years of hands-on experience in ServiceNow development and administration, with a significant focus on HR Service Delivery (HRSD).
• Proven expertise in HRSD, including architecting and crafting HRSD solutions, HR profile management, integrations, and process automation.
• Practical experience working in a multi-instance development stream (Dev/Test/Stage/Prod).
• Experience collaborating with diverse collaborators across various time zones.
• ServiceNow HRSD certification is required.
• Proficiency in JavaScript, HTML, CSS, XML, and JSON for ServiceNow scripting.
• Proficiency in HR integrations, especially with user and HR profile management.
• Demonstrated knowledge of HR processes, workflows, and standard methodologies.
• Superb communication, problem-solving, and collaboration skills.
• Ability to work independently, drive solutions forward, and adapt effectively in a fast-paced, dynamic environment.

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 124,000 USD - 195,500 USD for Level 3, and 140,000 USD - 224,250 USD for Level 4.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until August 8, 2025.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.