IT Services & Managed Services Key Account Manager

  • Ahmedabad, Gujarat
  • Posted 3 hours ago | Updated 3 hours ago

Overview

Remote
Hybrid
Depends on Experience
Full Time
Accepts corp to corp applications
Able to Provide Sponsorship

Skills

Account Management
Communication
IT Service Management
Managed Services
Management
Negotiations
Performance Management
Presentations
Preventive Maintenance
Project Management

Job Details

Position: IT Key Account Manager Remote (India | 5:30 PM to 2:30 AM IST)Industry: IT Services & Managed Services

Job Overview:
We are looking for an experienced IT Key Account Manager to manage and grow relationships with existing clients in the IT Services and Managed Services domain. This is a remote role aligned with US business hours (5:30 PM 2:30 AM IST).

Key Responsibilities:

  • Manage key IT client accounts, ensuring high satisfaction and retention

  • Focus on account farming expanding business within existing accounts

  • Drive renewals, upsells, and long-term client partnerships

  • Coordinate with delivery and technical teams to fulfill client needs

  • Act as the main point of contact for enterprise clients

Required Skills & Experience:

  • 5+ years of experience in IT Account Management or Client Success

  • Proven record of farming and growing existing client relationships

  • Excellent communication, negotiation, and presentation skills

  • Experience working with US-based clients preferred

Location: Remote (India)
Shift Timing: 5:30 PM 2:30 AM IST

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