Overview
On Site
Full Time
Part Time
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6 day((s))
Skills
Business Analyst
ui/ux
IVR
Job Details
- Own and manage the governance and change-management processes for key organizational platforms.
- Maintain platform consistency, compliance, and integrity across all users.
- Oversee the central operational issue tracker related to compliance and data integrity, ensuring all issues are properly logged, prioritized, and resolved in a timely manner.
- Conduct routine data and process audits to validate ADOM data accuracy and enforce policy adherence.
- Manage and update critical internal communication materials on a regular basis to support weekly briefings and stakeholder sessions.
- Proactively identify operational gaps, inefficiencies, bottlenecks, and risks.
- Recommend and support automation, tooling improvements, and process optimization opportunities.
- Lead initiatives that enhance overall operational efficiency, accuracy, and scalability.
- Strong BA skills (Requirement facilitation/Conduct workshops/Run UAT sessions/Ability to understand & articulate the high level technical design/Manage offshore team).
- UI/UX design experience in Figma.
- Experience conducting surveys with clients.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.