Overview
Skills
Job Details
Product Service Consultant - MineStar Terrain Technologies
location: Green Valley, Arizona
job type: Contract
salary: $30.50 - 33.60 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Key Responsibilities:
New Product Introduction (NPI):
o Develop and maintain technical documentation.
o Validate form, fit, and function of newly developed products.
Continuous Product Improvement (CPI):
o Analyze and resolve defects in production-level products.
Advanced Technical Support:
o Provide high-level support to both internal teams and external customers.
o Triage and resolve escalated issues to restore customer production systems.
Technical Skills Required:
Strong customer focus, problem-solving abilities, and technical proficiency.
Project management experience.
Hands-on experience in supporting industrial or production technologies.
Proficiency with:
o Microsoft client and server platforms
o Azure
o Linux
o SQL Server
o TCP/IP networking
Ability to read and interpret technical schematics.
Experience in field service or mining applications is a plus.
Expertise in data gathering and analysis from multiple stakeholders to drive informed decisions.
Soft Skills Required:
Effective Communication: Strong verbal and written communication skills with the ability to convey complex technical information clearly.
Problem Solving: Proven ability to analyze issues and implement effective solutions in diverse scenarios.
Relationship Management: Ability to foster and maintain strong relationships with clients, vendors, and team members.
Service Excellence: Commitment to exceeding customer expectations through high-quality support and service delivery.
Consulting Expertise: Ability to provide strategic technical and business guidance to internal and external stakeholders.
Customer Focus: Demonstrated dedication to understanding customer needs and delivering tailored solutions.
Education & Experience:
3-5 years of relevant experience, including work in NPI and CPI processes.
Bachelor's degree in Computer Science, Mining Engineering, or Mechanical Engineering.
o An associate degree may be accepted with additional relevant experience.
o Candidates with a master's degree may be considered overqualified.
qualifications:
3-5 years of relevant experience, including work in NPI and CPI processes.
Tucson, AZ local candidates ONLY!
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.