Overview
Remote
Full Time
Skills
Managed Services
IT Infrastructure
Product Engineering
Cloud Computing
Artificial Intelligence
ServiceNow
Service Delivery
Knowledge Base
IT Transformation
FOCUS
Productivity
Partnership
Auditing
Applicant Tracking System
Taleo
Bullhorn
Promotions
Onboarding
Communication
Regulatory Compliance
Management
Supervision
SLA
Editing
EIB
Process Improvement
Workday
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Human Resources
Organizational Skills
Attention To Detail
Analytical Skill
Conflict Resolution
Problem Solving
SAP BASIS
Law
Innovation
Recruiting
Job Details
Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Role Summary
The PX Ops Specialist functions as the primary administrative and transactional support for the Milestone PX team and is responsible for delivering PX Operations results across multiple client accounts and locations around the world (3000+ employees and growing.) This is a Remote position and will require flexibility to work in US hours.
Responsibilities & Tasks
Responsibilities will include:
Maintaining Workday HCM data and auditing transactions to ensure accuracy and completeness for:
o PX related data transactions pushed to Workday via ATS integration from Taleo and Bullhorn
o Any Data Changes performed in Workday (e.g. job details, location, organization assignment, compensation detail updates)
o Promotions and Internal Transfers
o Pay Changes
o Terminations
Tracking New Hire Onboarding and ensure Workday tasks are completed on time. This will require direct communication via phone, text, or email with the candidate.
Maintaining employee files in Workday
Monitoring PX Ops Workday Inbox and complete action items in a timely manner, ensuring SLA compliance
Reviewing position management approval requests for new positions and backfills and action them accordingly
Generating documents for terminations, certificates of employment/verifications of employment, required labor notices for newly hired employees in CA and NY, and pay changes
Creating Supervisory Organizations for new managers when needed
Analyzing Workday transactions when errors occur, using all available resources to determine the cause and appropriate resolution
Daily monitoring of our PX Ops Help Cases, responding to questions and completing requests in accordance with our SLA policy and escalating cases when necessary
Creating, editing, and running Workday reports based on requests received from managers and other departments utilizing our vast library of Standard and Custom reports
Providing assistance to our Compensation team in creating and maintaining Workday job profiles
Assisting in Workday EIB uploads as needed
Developing, updating, and/or maintaining PX Ops processes and procedures and actively participating in ongoing process improvements
Administration and/or updating of PX programs
o Reviewing and approving/denying Education Reimbursement Requests based on eligibility rules
o Processing Spot Bonus awards via our 3rd party vendor
o Ordering New Hire Kits from our vendor
o Processing Service Anniversary Awards at the end of each month
Duties, responsibilities, and activities may change at any time, with or without notice
Experience, Skills and Qualifications Required
Required Skills:
3 to 5 years Workday HCM experience
Strong Outlook, Excel, PowerPoint, and Word skills
Understanding of fundamental HR concepts and what drives the development of HR related company policies
Working knowledge of Human Resource practices in India and the US with the desire and ability to learn other countries
Strong organizational skills
Preferred Competencies:
Ability to work independently and prioritize workload
Meticulous attention to detail and data accuracy
Excellent analytical, organizational, and problem-solving skills
Demonstrated proactivity to complete tasks and assignments without reminder
Ethical judgement and integrity
Education Requirements: Bachelor's degree in related field preferred
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Role Summary
The PX Ops Specialist functions as the primary administrative and transactional support for the Milestone PX team and is responsible for delivering PX Operations results across multiple client accounts and locations around the world (3000+ employees and growing.) This is a Remote position and will require flexibility to work in US hours.
Responsibilities & Tasks
Responsibilities will include:
Maintaining Workday HCM data and auditing transactions to ensure accuracy and completeness for:
o PX related data transactions pushed to Workday via ATS integration from Taleo and Bullhorn
o Any Data Changes performed in Workday (e.g. job details, location, organization assignment, compensation detail updates)
o Promotions and Internal Transfers
o Pay Changes
o Terminations
Tracking New Hire Onboarding and ensure Workday tasks are completed on time. This will require direct communication via phone, text, or email with the candidate.
Maintaining employee files in Workday
Monitoring PX Ops Workday Inbox and complete action items in a timely manner, ensuring SLA compliance
Reviewing position management approval requests for new positions and backfills and action them accordingly
Generating documents for terminations, certificates of employment/verifications of employment, required labor notices for newly hired employees in CA and NY, and pay changes
Creating Supervisory Organizations for new managers when needed
Analyzing Workday transactions when errors occur, using all available resources to determine the cause and appropriate resolution
Daily monitoring of our PX Ops Help Cases, responding to questions and completing requests in accordance with our SLA policy and escalating cases when necessary
Creating, editing, and running Workday reports based on requests received from managers and other departments utilizing our vast library of Standard and Custom reports
Providing assistance to our Compensation team in creating and maintaining Workday job profiles
Assisting in Workday EIB uploads as needed
Developing, updating, and/or maintaining PX Ops processes and procedures and actively participating in ongoing process improvements
Administration and/or updating of PX programs
o Reviewing and approving/denying Education Reimbursement Requests based on eligibility rules
o Processing Spot Bonus awards via our 3rd party vendor
o Ordering New Hire Kits from our vendor
o Processing Service Anniversary Awards at the end of each month
Duties, responsibilities, and activities may change at any time, with or without notice
Experience, Skills and Qualifications Required
Required Skills:
3 to 5 years Workday HCM experience
Strong Outlook, Excel, PowerPoint, and Word skills
Understanding of fundamental HR concepts and what drives the development of HR related company policies
Working knowledge of Human Resource practices in India and the US with the desire and ability to learn other countries
Strong organizational skills
Preferred Competencies:
Ability to work independently and prioritize workload
Meticulous attention to detail and data accuracy
Excellent analytical, organizational, and problem-solving skills
Demonstrated proactivity to complete tasks and assignments without reminder
Ethical judgement and integrity
Education Requirements: Bachelor's degree in related field preferred
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.