ETL Informatica Production Support

Job Title: ETL Informatica Production Support

Location: Plano, TX

Work Arrangement: Hybrid

Client Industry: Banking

Duration:12-18 Months (Possibility of Full-Time Conversion)

About the Role:

We are seeking a Production Services Specialist to join our team. The role ensures the availability, stability, and reliability of production applications, with a strong focus on incident triage, defect resolution, and proactive system improvements.

Key Responsibilities:

• Provide L2/L3 production support, including research, triage, defect resolution, and compliance checks.


• Deliver on-call support for incidents/issues and coordinate across multiple support teams.


• Communicate application health and status to business and management.


• Troubleshoot, analyze, and resolve issues using advanced querying and programming skills.


• Perform root cause analysis and suggest monitoring and stability improvements.


• Partner with Technology Infrastructure and Development teams to support releases, server upgrades, and software deployments.


• Manage real-time restoration of services, ensuring timely communication of progress and challenges.


• Participate in Disaster Recovery and Resiliency exercises.


• Apply Incident and Problem Management best practices.


• Clearly communicate technical information to both technical and non-technical partners.

What We re Looking For:

• Hands-on experience with Unix/Linux & Shell Scripting


• Strong database skills: Oracle, Teradata


• Experience with Hadoop


• Proficiency with ETL tools Informatica


• Familiarity with monitoring tools: ITRS Geneos, Splunk


• Job scheduling tools: Autosys


• Understanding of ITIL concepts (Incident & Problem Management)


• Excellent communication (verbal & written)


• Flexibility to provide stand-by/on-call support in rotation


• Strong problem-solving skills in high-pressure situations


• Results-oriented and able to interact with senior management and business stakeholders


• Ability to troubleshoot and perform root cause analysis quickly


• Innovative, independent, and proactive

Compensation:

Hourly Rate: $50 $55 per hour

This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

About Us

At Collabera, we don t just offer jobs we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.

Ready to Apply?

Apply now or reach out to at for more information. We look forward to speaking with you!