Technical Product Manager

Role: Project Manager

Location: Boston, MA or SFO, CA (Hybrid)

Duration: 12+ months

Interview: Video

Job Summary

Product Manager to help bring our vision of unified analytical capabilities to life across our industry-leading software Suites. In this role, you'll shape how data is surfaced, interpreted, and acted upon across multiple products-delivering a cohesive, scalable, and impactful analytics experience that empowers governments to make smarter, data-driven decisions. You'll work closely with design, engineering, and go-to-market teams to understand customer workflows, identify cross-product data opportunities, and deliver analytical solutions that are both powerful and intuitive. This is a high-impact role for a curious, systems-oriented product manager with strong user empathy and a passion for driving public sector innovation.

Responsibilities:

• Develop a deep understanding of end user personas, use cases, and data quality requirements across the full range of Clients' Suites, ensuring data and insights are driving experiences across the platform.
• Gather requirements and write clear, actionable user stories and business specifications to guide product and engineering work.
• Collaborate with product designers to ideate, prototype, and iterate on intuitive data experiences, including dashboards, reports, and workflows.
• Champion platform thinking-identify opportunities to unify analytics capabilities across modules to create a seamless, consistent user experience.
• Partner with engineering on backlog grooming, sprint planning, and defining acceptance criteria to ensure timely and high-quality delivery.
• Prioritize features and enhancements based on customer impact, strategic value, and technical feasibility; make thoughtful trade-offs.
• Coordinate across multiple product lines and functions (Engineering, Design, Sales, Marketing, Customer Success, Professional Services) to align goals and execution.
• Operate with flexibility and creativity in a fast-paced, iterative environment, solving problems with a mix of structure and innovation.

Requirements & Preferred Experience

• Overall 8+ years of experience
• 4+ years of product management experience in enterprise SaaS; experience with data-rich platforms and/or analytics tools is a strong plus.
• Experience building data-driven web and mobile applications, ideally in a B2B or public sector context.
• A strategic thinker who can connect dots across systems and products while staying grounded in user needs and technical constraints.
• Familiarity with product tools such as Aha!, Jira, Confluence, and Pendo.
• Comfortable working in Agile/Scrum development environments.
• Excellent written and verbal communication skills, with the ability to influence both technical and non-technical stakeholders.
• Experience working with state and local governments, or deep curiosity about the public sector, is highly preferred.
• Familiarity with data visualization, reporting tools, or business intelligence platforms is a plus.
• Hands-on software development or data experience (SQL, APIs, etc.) is a bonus, but not required.