Zoho CRM Implementation Analyst

Overview

On Site
Full Time

Skills

FOCUS
Innovation
Software Implementation
System Testing
End-user Training
Documentation
SAP BASIS
Law
MPI
Customer Relationship Management (CRM)
Conflict Resolution
Problem Solving
System Integration
Workflow
Communication
Collaboration
Training
Quoting

Job Details

  • Our client delivers football intelligence
  • Contract to Permanent opportunity


About Our Client

This opportunity is with a mid-company in the business services industry. The organization is known for its focus on delivering tailored technology solutions and fostering innovation in its processes.

Job Description

  • Collaborate with stakeholders to gather and document requirements for Zoho application implementation.
  • Customize and configure Zoho applications, including CRM and other business tools, to align with organizational workflows.
  • Perform system testing and troubleshooting to ensure optimal performance and functionality.
  • Provide user training and support to ensure seamless adoption of Zoho applications.
  • Develop and maintain detailed documentation of system configurations and processes.
  • Monitor and analyze system performance, recommending improvements as needed.
  • Work closely with the technology department to integrate Zoho with existing systems.
  • Stay updated on Zoho product updates and best practices to enhance system utilization.


MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

A successful Zoho Implementation Analyst should have:
  • Experience configuring and implementing Zoho applications, particularly Zoho CRM.
  • Strong problem-solving skills and the ability to troubleshoot technical issues effectively.
  • Familiarity with system integration and workflow automation within business services.
  • Excellent communication skills to collaborate with stakeholders and provide training.
  • Proficiency in documenting system processes and creating user manuals.
  • Ability to work independently and prioritize tasks in a fast-paced environment.


What's on Offer

  • 3+ motnh contract to hire opportunity
  • Opportunity to work with a mid-sized company in the business services industry.
  • Temporary position with potential for skill enhancement and professional growth.
  • Chance to lead and innovate Zoho implementations within the organization.


If you are passionate about technology and excited to make an impact as a Zoho Implementation Analyst in New York, we encourage you to apply today!

Contact

Alex Rawa

Quote job ref

JN-022
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Michael Page International