Network Security Specialist Advisor

Title: Network Security Specialist Advisor

Location: Texas (Remote)

Type: Contract

Job Summary:

• The Network Security Sr Specialist advisor will engage in daily maintenance and operations of the Firewall, Prisma, Routing & Switching and AWS cloud Networking . The Network Security Senior Specialist Advisor will work primarily with Network Security products from different vendors like Palo Alto, AWS, Cisco Network gears.
• The Network Security Senior Specialist advisor would design, confirm, determine and/or troubleshooting traffic flows, security implementation and configurations etc. Network Security Services include daily maintenance and operations of multiple customers' network security infrastructure.
• The successful candidate will be required to troubleshoot firewall and network traffic flows, as well as maintain accurate documentation of network and security products, support activities and processes.
• The candidate will also be required to work independently and remotely when troubleshooting and must also have the ability to solve problems with minimal client input and ability to escalate when solution is not readily apparent.

Job Responsibilities:

• The Network Security Senior Specialist Advisor would work on Requests, Changes, Incidents and Problem records to support our customers' network security environment.
• candidate should be working in PST time Zone
• Implement Network Security solutions and provide operational support in a customer environment.
• Support Palo Alto, Prisma SASE solution, F5, AWS networking and R&S.
• Will provide technical escalation to L2 support engineers.
• Provide On-call support for high severity incidents in a 24x7 environment.
• Detect security issues, create customer tickets, and manage problems until closure.
• Ensure that Service Level Agreements and operational standards are met.
• Perform system maintenance, checkups and maintain current documentation.
• Provide resolution plans for device issues.
• Propose service, process, and technical improvements to management.
• Experience and at least 7 years Network Security administration experience.
• Excellent Time Management skills required to properly manage operations duties and other task that will assist in the optimization of the firewall team.
• Working with internal tools to complete configuration backup/restore as well as monitoring and reporting.
• Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on-call rotation support.
• Complete Weekly/Monthly Health Status checks across all support network security platforms.
• Working with multiple customers support environment to complete upgrades, patches, overall operational support.
• Assist in conducting rule set reviews to improve overall security footprint for our customers.
• Provide operational support of the Network & Security environments.
• Detect security issues, create customer tickets and manage problems until closure.
• Ensure that Service Level Agreements and operational standards are met.
• Perform system maintenance, checkups and maintain current documentation.
• Provide resolution plans for device issues.
• Propose service, process and technical improvements to management.