Overview
On Site
Full Time
Skills
Product Engineering
Business Planning
Business Systems
Dashboard
Data Quality
Decision-making
Process Improvement
Workflow
Sales
Collaboration
Reporting
International Sales
Data Entry
Data Governance
Business Administration
Marketing
Data Analysis
Sales Operations
Business Analysis
Salesforce.com
SaaS
ServiceNow
Analytical Skill
Problem Solving
Conflict Resolution
Communication
Management
Attention To Detail
Microsoft Excel
Pivot Table
VLOOKUP
Job Details
Job Title:-Sales Operations Analyst
Location:- Open For 100% Remote
Duration:- 12+ Months Contract (With Possibility of extensions)
Description
Our Customer Strategy & Operations (CSO) team sets and drives key business initiatives across the company. We complement and support product, engineering, sales, and marketing teams across three critical areas: corporate and business unit strategy, business planning and sales operations, and business systems and tools development.
Role Description
We're looking for a motivated and detail-oriented (OPT: Associate) Sales Operations Analyst to join our dynamic team. This is a great opportunity for someone early in their career to gain hands-on experience in a fast-paced SaaS environment. You'll play a key role in supporting our sales processes and systems, helping drive efficiency and accuracy across our operations.
Responsibilities
- Reporting and Analysis:
- Build and maintain sales reports and dashboards to track key performance indicators
- Monitor data quality and integrity across systems; identify and resolve discrepancies
- Analyse sales performance and provide insights to inform decision making
- Process Improvement:
- Identify opportunities to streamline workflows and improve sales operations
- Partner with IT and Sales to implement changes that enhance efficiency
- Stakeholder Support:
- Respond to ad hoc sales support requests, providing timely and practical solutions.
- Collaborate with stakeholders to tailor reporting and share insights that support local and global sales efforts
- System & Data Governance:
- Ensure consistent and accurate data entry across Salesforce and related tools
- Promote system adoption and adherence to data governance standards
Requirements
- Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field
- 1-2 years of experience in sales operations, business analysis, or a related role, preferably within a SaaS environment
- Proficiency in Salesforce CRM and familiarity with enterprise SaaS tools like Gong, ServiceNow etc
- Conversational intelligence tooling experience a distinct advantage
- Strong analytical and problem-solving skills, with the ability to interpret and present data from multiple sources
- Excellent interpersonal, verbal, and written communication skills
- Ability to manage multiple tasks and meet time-sensitive deadlines with a high degree of accuracy and attention to detail
- Demonstrated proficiency with Excel and/or Google Sheets, including pivot tables and VLOOKUP functions
#TB_EN
Location:- Open For 100% Remote
Duration:- 12+ Months Contract (With Possibility of extensions)
Description
Our Customer Strategy & Operations (CSO) team sets and drives key business initiatives across the company. We complement and support product, engineering, sales, and marketing teams across three critical areas: corporate and business unit strategy, business planning and sales operations, and business systems and tools development.
Role Description
We're looking for a motivated and detail-oriented (OPT: Associate) Sales Operations Analyst to join our dynamic team. This is a great opportunity for someone early in their career to gain hands-on experience in a fast-paced SaaS environment. You'll play a key role in supporting our sales processes and systems, helping drive efficiency and accuracy across our operations.
Responsibilities
- Reporting and Analysis:
- Build and maintain sales reports and dashboards to track key performance indicators
- Monitor data quality and integrity across systems; identify and resolve discrepancies
- Analyse sales performance and provide insights to inform decision making
- Process Improvement:
- Identify opportunities to streamline workflows and improve sales operations
- Partner with IT and Sales to implement changes that enhance efficiency
- Stakeholder Support:
- Respond to ad hoc sales support requests, providing timely and practical solutions.
- Collaborate with stakeholders to tailor reporting and share insights that support local and global sales efforts
- System & Data Governance:
- Ensure consistent and accurate data entry across Salesforce and related tools
- Promote system adoption and adherence to data governance standards
Requirements
- Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field
- 1-2 years of experience in sales operations, business analysis, or a related role, preferably within a SaaS environment
- Proficiency in Salesforce CRM and familiarity with enterprise SaaS tools like Gong, ServiceNow etc
- Conversational intelligence tooling experience a distinct advantage
- Strong analytical and problem-solving skills, with the ability to interpret and present data from multiple sources
- Excellent interpersonal, verbal, and written communication skills
- Ability to manage multiple tasks and meet time-sensitive deadlines with a high degree of accuracy and attention to detail
- Demonstrated proficiency with Excel and/or Google Sheets, including pivot tables and VLOOKUP functions
#TB_EN
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.