Overview
On Site
DOE
Contract - W2
Skills
Customer Relationship Management (CRM)
Decision-making
Software Design
Customization
Sales
Marketing
Workflow
Enterprise Architecture
Management
Innovation
Collaboration
API
IT Management
Agile
Continuous Integration
Continuous Delivery
DevOps
GitHub
Jenkins
Salesforce.com
Apex
Oracle Application Express
Artificial Intelligence
Generative Artificial Intelligence (AI)
Use Cases
Insurance
Underwriting
Web Portals
Communication
Customer Facing
Leadership
Job Details
Job Description: We are looking for a Senior Salesforce Lead with strong experience in Salesforce architecture, development, and integration, ideally within the Insurance domain. The role requires expertise in leveraging Agentic AI and intelligent automation to enhance CRM efficiency and decision-making. Key Responsibilities: Lead Salesforce solution design, configuration, and customization across Sales, Service, and Marketing Clouds. Integrate Agentic AI / Einstein GPT / Generative AI capabilities to deliver intelligent workflows and automated insights. Partner with business and technical teams to define scalable solutions aligned with enterprise architecture. Oversee a small development team and ensure delivery best practices, governance, and code quality. Drive continuous innovation and automation initiatives leveraging AI and modern Salesforce features. Collaborate with API/integration teams for data synchronization and system interoperability. Provide technical leadership in Agile environment with CI/CD and DevOps tooling (GitHub, Jenkins, etc.). Required Skills: Bachelor's degree in Computer Science, Information Technology, or a related field. 812+ years of Salesforce implementation experience. Hands-on expertise in Lightning, Apex, LWC, Flows, and REST APIs. Proven exposure to Agentic AI / Generative AI / Einstein GPT integrations or use cases. Insurance industry experience (Policy, Claims, Underwriting, or Agent Portal) preferred. Strong communication, client-facing, and leadership abilities. Education: Bachelors Degree
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.