Overview
Skills
Job Details
Overview:
Our client, a Global Fortune 50 organization and one of the world s largest distributors of healthcare systems, medical supplies & pharmaceutical products, seeks an accomplished 340B Program Account Analyst.
*** Candidate must be authorized to work in USA without requiring sponsorship ***
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Location: Irving, TX 75039
Duration: 5 months contract w/ possibility of extension or conversion to FTE role
Notes:
- Pay Rate: $32.00/hr.
- Hybrid role.
- Work Schedule: Mon Fri, 8:00am 5:00pm Central Time.
Description:
- Provides customer satisfaction through day-to-day GPO/Corporate Customer support, problem identification and resolution.
- Has thorough working knowledge of internal systems, analysis, research, and contract compliance.
- Provide support and assistance to multiple Account Managers.
- Ability to extract and manipulate data from multiple system platforms.
- Displays a digital mindset and adheres to data governance.
- 50% - Account Set-up for 340B Covered Entity/Contracted Pharmacy business mode.
- 20% - Extracting data from internal systems and customer specific databases.
- 10% - Identify and implement process improvements on our internal 340B Account Set up process.
- 5% - Handle research, reconciliation and negotiations of account issues including report out at an executive level.
- 10% - Resolve issues in an accurate and timely manner that provides the highest level of customer satisfaction.
- 5% - Analysis and report out as needed. HIBCC/HRSA Coordinator. Oversees relationship with multiple Distribution Centers.
Qualifications:
- Minimum 5 years related experience in customer service or accounting/financial entity or 2 to 3 drug wholesale experience in customer facing role.
- Must have strong Microsoft Excel experience.
- Demonstrates subject matter expert (SME) knowledge on 340B Process, including knowledge of accounts and contracts.
- Customer relationship management experience.
- Project management experience.
- Analysis/Business Acumen.
- Proficient in extracting/auditing customer compliance data from mainframe/SAP, to include, but not limited to: Excel and SAP as well as Snowflake and Power BI.
- Meet or exceed defined customer service levels that directly influence the department's achievement of targeted customer satisfaction goals.
- Technical aptitude (Microsoft Office, including Excel, Access, PowerPoint; Business Objects, SAP, Process improvement).
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I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Satwinder Sat Singh
Lead Technical Recruiter
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.