Patient Access Representative

RESPONSIBILITIES:
Kforce has a client in West Hollywood, CA that is seeking a Patient Access Representative for a temp, onsite role. Start times may range from 6-730am - with weekend & holiday requirements. The PAR will be contacting patients to update demos, verifying coverage, collecting patient responsibility. Registration desks are within the Emergency Department. Bedside registrations are performed, as well.

Summary:
Patient Access Representatives are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. This role performs a variety of Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient and/or Emergency Services. Patient Access Representatives are cross trained to support roles and responsibilities throughout Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, Physician Billing and Patient Arrival & Registration.

This person must have thorough knowledge and understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, Third Party Liability (TPL), Medi-Cal/Medicare eligibility verification, Workers Compensation eligibility, provide patient estimates, determine patient liability, and secure cash deposits (co-pays, deductibles, cash packages). The PAR provides superior customer service through all personal and professional interactions with all customers within the Health System.

REQUIREMENTS:
* High School diploma/GED required
* 2 years of similar registration experience in a hospital setting
* 1-2 years of hospital registration experience is required
* PC knowledge
* Health insurance knowledge
* EPIC EHR experience

Experience with:
* Preregistration
* Insurance verification, Third Party Liability (TPL) screening
* Medi-Cal/Medicare eligibility verification, Workers Compensation eligibility
* Securing cash deposits (copays, deductibles, cash packages)
* Customer service

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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