Overview
On Site
$30 - $40 hourly
Contract - W2
Contract - Temp
Skills
Technical Support
Issue Resolution
Usability Testing
Testing
Documentation
Process Flow
Interfaces
Test Plans
System Integration
Roadmaps
Business Operations
Business Management
Accounting
Mathematics
Information Systems
SAP
Customer Service
Billing
Finance
Management
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a Project Coordinator - Business Solutions Specialist in Tampa, FL.
Primary Duties and Responsibilities:
* Conduct incident and request assessment and prioritization and liaise with business areas and technology support teams for resolution; Ensure Service One incidents and requests are reviewed, updated and closed; Support business area ownership of issue resolution through input to diagnostic and resolution processes (20%)
* Participate in development and review of solution requirements and development of user test strategies, and support testing and delivery of enhancements; Develop, maintain and review documentation including process flows, interfaces, test plans and results (20%)
* Develop business and system knowledge relating to assigned functional areas and demonstrate understanding of the solution and relationships across functional modules and the CRB eco-system integration through participation in impact assessment of modifications and upgrades (20%)
* Participate in regular review with the business of strategy around the CRB solution related initiatives to prioritize delivery and obtain input and guidance on solution roadmaps and strategies (15%)
* Spend time with business partners to support their understanding and use of the processes as defined and evaluate efficiency and success of outcomes to identify opportunities for improvement; And develop an understanding of the business operations, policies and regulatory guidelines affecting them (15%)
REQUIREMENTS:
* Associate's degree in Business Management or related field (i.e., Accounting, Communications, Mathematics, Computer Information Systems, Engineering, etc.) from an accredited institution required; Bachelor's degree in Business Management or related field (i.e., Accounting, Communications, Mathematics, Computer Information Systems, Engineering, etc.) from an accredited institution
* Minimum of two (2) years direct work experience performing the duties and responsibilities of this position supporting customer service operational use of technology solutions
Preferred Skills:
* One (1) year of experience supporting SAP's CRMB/IS-U solution in one of the respective functions (customer service, billing and rates, finance and credit or device management)
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Project Coordinator - Business Solutions Specialist in Tampa, FL.
Primary Duties and Responsibilities:
* Conduct incident and request assessment and prioritization and liaise with business areas and technology support teams for resolution; Ensure Service One incidents and requests are reviewed, updated and closed; Support business area ownership of issue resolution through input to diagnostic and resolution processes (20%)
* Participate in development and review of solution requirements and development of user test strategies, and support testing and delivery of enhancements; Develop, maintain and review documentation including process flows, interfaces, test plans and results (20%)
* Develop business and system knowledge relating to assigned functional areas and demonstrate understanding of the solution and relationships across functional modules and the CRB eco-system integration through participation in impact assessment of modifications and upgrades (20%)
* Participate in regular review with the business of strategy around the CRB solution related initiatives to prioritize delivery and obtain input and guidance on solution roadmaps and strategies (15%)
* Spend time with business partners to support their understanding and use of the processes as defined and evaluate efficiency and success of outcomes to identify opportunities for improvement; And develop an understanding of the business operations, policies and regulatory guidelines affecting them (15%)
REQUIREMENTS:
* Associate's degree in Business Management or related field (i.e., Accounting, Communications, Mathematics, Computer Information Systems, Engineering, etc.) from an accredited institution required; Bachelor's degree in Business Management or related field (i.e., Accounting, Communications, Mathematics, Computer Information Systems, Engineering, etc.) from an accredited institution
* Minimum of two (2) years direct work experience performing the duties and responsibilities of this position supporting customer service operational use of technology solutions
Preferred Skills:
* One (1) year of experience supporting SAP's CRMB/IS-U solution in one of the respective functions (customer service, billing and rates, finance and credit or device management)
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.