Overview
On Site
$75,000 - $90,000 annually
Full Time
Skills
Problem Solving
Conflict Resolution
Scripting
Data Integrity
Communication
Onboarding
Computer Hardware
Tier 2
Programming Languages
PHP
C++
C#
Java
Python
Database
SQL
MySQL
PostgreSQL
HTTP
JSON
RESTful
Tier 3
Technical Support
Debugging
Cloud Computing
Root Cause Analysis
Collaboration
Management
Customer Satisfaction
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client in Atlanta, GA that is seeking a talented Senior Developer - Tier 3 in the Atlanta area to help with the company's growth.
Responsibilities:
* Troubleshooting & Technical Support: Provide advanced troubleshooting and technical resolution for software, application, and infrastructure-related issues impacting production environments
* Problem Solving: Address and resolve the most complex problems encountered by customers, particularly during onboarding and live production
* Database & Application Code Development: Develop and maintain database scripts, application code (in Java), and utilities to resolve high-priority customer issues
* Database Issue Diagnosis: Analyze and troubleshoot database-related problems, including performance degradation, configuration issues, and data integrity concerns
* Root Cause Analysis & Fixes: Conduct root cause analysis for critical issues and identify and implement fixes in collaboration with other team members
* Integration Support: Work with integration partners to resolve handshake and communication issues between systems, ensuring smooth integration
* Support Onboarding & Initial Setup: Assist integration partners with proper setup procedures during onboarding and ensure that the process runs smoothly
* Hardware Issue Analysis: Assist with hardware-related issue diagnosis for escalations from Tier 2 support teams
* Other duties as assigned
REQUIREMENTS:
* BS in Computer Science or a related technical discipline, or equivalent practical experience
* 2+ years of hands-on experience with programming languages such as PHP, C++, C#, Java, or Python
* 2+ years of experience working with SQL-based databases (SQL, MySQL, PostgreSQL)
* 2+ years of experience with web technologies (HTTP requests, JSON, RESTful APIs)
* 2+ years of experience in Tier 3 support or a similar advanced technical support role
* Strong debugging skills and the ability to fix complex application and system issues
* Expertise in resolving complex problems within cloud-based, multi-tiered environments
* Ability to conduct root cause analysis and collaborate with cross-functional teams to implement solutions
* Proven ability to work in a fast-paced environment and manage multiple priorities while maintaining high customer satisfaction
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in Atlanta, GA that is seeking a talented Senior Developer - Tier 3 in the Atlanta area to help with the company's growth.
Responsibilities:
* Troubleshooting & Technical Support: Provide advanced troubleshooting and technical resolution for software, application, and infrastructure-related issues impacting production environments
* Problem Solving: Address and resolve the most complex problems encountered by customers, particularly during onboarding and live production
* Database & Application Code Development: Develop and maintain database scripts, application code (in Java), and utilities to resolve high-priority customer issues
* Database Issue Diagnosis: Analyze and troubleshoot database-related problems, including performance degradation, configuration issues, and data integrity concerns
* Root Cause Analysis & Fixes: Conduct root cause analysis for critical issues and identify and implement fixes in collaboration with other team members
* Integration Support: Work with integration partners to resolve handshake and communication issues between systems, ensuring smooth integration
* Support Onboarding & Initial Setup: Assist integration partners with proper setup procedures during onboarding and ensure that the process runs smoothly
* Hardware Issue Analysis: Assist with hardware-related issue diagnosis for escalations from Tier 2 support teams
* Other duties as assigned
REQUIREMENTS:
* BS in Computer Science or a related technical discipline, or equivalent practical experience
* 2+ years of hands-on experience with programming languages such as PHP, C++, C#, Java, or Python
* 2+ years of experience working with SQL-based databases (SQL, MySQL, PostgreSQL)
* 2+ years of experience with web technologies (HTTP requests, JSON, RESTful APIs)
* 2+ years of experience in Tier 3 support or a similar advanced technical support role
* Strong debugging skills and the ability to fix complex application and system issues
* Expertise in resolving complex problems within cloud-based, multi-tiered environments
* Ability to conduct root cause analysis and collaborate with cross-functional teams to implement solutions
* Proven ability to work in a fast-paced environment and manage multiple priorities while maintaining high customer satisfaction
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.