SOC Analyst - Irvine, CA

Full-Time Position (Direct Hire)

Overview

Join our Irvine, CA team as a SOC Analyst, where you ll provide top-tier security monitoring services to clients. This role involves analyzing security events, resolving issues, and managing incident response to ensure client safety and satisfaction.

Key Responsibilities

• Monitor systems in real-time for security incidents and health alerts.

• Track and manage security incidents in the case management system, ensuring thorough documentation and resolution.

• Address security alerts, client inquiries, and service requests promptly.

• Analyze alerts and partner with senior analysts to execute effective responses.

• Follow SOC protocols for case management, alert triage, and client-specific processes.

• Enhance services by identifying and resolving gaps in knowledge or procedures.

• Create detailed client reports using security tools.

• Maintain and troubleshoot internal assets, including software updates and patching.

• Support client onboarding for Managed Security Services, such as SOC, Vulnerability Scanning, and MDR.

• Ensure security tools are operational for internal and client environments.

• Tackle technical challenges across diverse technologies.

Additional Duties

• Pursue innovative, efficient, and cost-effective improvements in workflows.

• Assist in pre-sales and post-sales technical support, including client engagements.

Qualifications

Education & Experience

• At least 1 year of SOC analyst experience with expertise in event triage and incident handling.

• 5+ years in IT, ideally in roles like IT support, help desk, or systems administration.

• Bachelor s degree in Cybersecurity, Information Systems, Computer Science, or a related discipline.

• Hands-on experience with network security devices (Firewalls, IDS/IPS, WAF) and server management (Linux/Windows).

• Strong knowledge of network protocols (TCP/IP, LAN/WAN, Routing, HTTP, DNS, SMTP) and a passion for IT security.