ServiceNow Engineer

Overview

Hybrid
Depends on Experience
Full Time

Skills

ServiceNow
SOAP
ITSM
ITOM
ITAM
Service Mapping
Rest/SOAP
scripting
CMDB
SSO
SAML
SSL
Web Services
LDAP
JDBC
ODBC
REST
SCP
SFTP and MID servers. Expertise in ServiceNow ITAM modules (HAM
SAM)
ITOM and Discovery
required ITIL foundations certification CIS ServiceNow certification certification is a plus CSA and CAD ServiceNow certification is required Strong understanding of IT Asset Management principles and best practices Manage and enhance the Configuration Management Database (CMDB)
ensuring alignment with the Common Service Data Model (CSDM) Strong technical knowledge and hands-on experience in ServiceNow Business rules
Script includes
UI actions
Scheduled jobs
client scripts
UI Policies
UI Pages
UI macros
ACL
workflows
Inbound/outbound emails
data source integrations
transform maps
REST/SOAP Integration etc. Administer ServiceNow and serve as level 2 support Must have good communication skills both oral and written
with the ability to negotiate in a non-confrontational manner

Job Details

ServiceNow Engineer

Primary Location: New York City,NY


V-Soft Consulting is currently hiring for an ServiceNow Engineer for our premier client in New York City,NY




Education and Experience »
  • Expertise in ServiceNow ITAM modules (HAM, SAM), ITOM and Discovery, required ITIL foundations certification CIS ServiceNow certification certification is a plus CSA and CAD ServiceNow certification is required Strong understanding of IT Asset Management principles and best practices Manage and enhance the Configuration Management Database (CMDB), ensuring alignment with the Common Service Data Model (CSDM) Strong technical knowledge and hands-on experience in ServiceNow Business rules, Script includes, UI actions, Scheduled jobs, client scripts, UI Policies, UI Pages, UI macros, ACL, workflows, Inbound/outbound emails, data source integrations, transform maps, REST/SOAP Integration etc. Administer ServiceNow and serve as level 2 support Must have good communication skills both oral and written, with the ability to negotiate in a non-confrontational manner, deliver clear well-structured and concise arguments to support your opinion, using facts, pro's/con's and business justifications. Must have the ability twork in fast paced environment, balance priorities and juggle multiple tasks at once Ability to work independently Have a strong desire and clear understanding for high customer satisfaction Strong analytical and problem-solving skills Experience with third party plug-ins that offer cost effective business solutions Good analytical, process management, organizational, presentation, interpersonal, leadership, project management and technical skills Ability to use software, hardware, and peripherals related to job responsibilities including MS Office Ability to train others in ServiceNow processes and tools This position requires occasional work outside of normal business hours
  • Looking for an ambitious candidate, with at least 5-7 years of experience in configuration, custom scripting and development of ServiceNow platform modules. 
  • HS Diploma and 4 years related experience; bachelor’s degree in computer science strongly preferred.
  • Minimum 5 years’ experience in ServiceNow configuration & administration with strong understanding of ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers.


Knowledge, Skills and Abilities »
  • The incumbent shall develop custom ServiceNow solutions, troubleshoot platform issues, perform root cause analysis, recommend and implement corrective action.


WHAT YOU’LL DO:
Job Responsibilities:
  • Looking for a ServiceNow Engineer with extensive experience in the ITSM, ITOM and ITAM modules.
  • Responsibilities include design, development and maintenance of the Clients ServiceNow ITSM and ITOM instance, including but not limited to: core setup, service catalog, workflow administration, reporting, service mapping, discovery, common service data model (CSDM), custom discovery patterns, agent client collector, REST/SOAP and APIs, data imports, and third-party software integration.
  • The IT Service Management department strives to deliver top-notch customer service centered around the ServiceNow ITSM Self Service Portal.
  • Core modules in use include Service Catalog, Incident, Problem, Knowledge, Change, Release, Asset Management, ITOM and Configuration Management.
  • This would be a great role for a talented ServiceNow Engineer to own and build a strong ServiceNow Engineering discipline while assessing opportunities to best utilize and optimize the platform. 


Interested?

Qualified candidates should send their resumes to bpritchett@vsoftconsulting.com
 
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

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