Overview
On Site
USD 18.21 - 21.09 per hour
Full Time
Skills
Remote Support
Turnover
Onboarding
Microsoft Office
Microsoft Exchange
Enterprise Software
Linux
Switches
Stacks Blockchain
Printing
Computer Networking
Technical Support
Training
Identity Management
Android
SaaS
Productivity
Android Development
Cisco
FOCUS
Network
Citrix
Dell
Servers
SAN
Active Directory
Management
iPhone
iPad
Backup
Data Recovery
Disaster Recovery
Configuration Management
Computer Hardware
Version Control
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are seeking a proficient Desktop Support Analyst to join our team in Chicago, Illinois, 60602, United States. As a Desktop Support Analyst, you will be providing hands-on, on-site support at our building, handling a variety of IT-related tasks. You will also be supporting a hybrid work model, swiftly adapting to new systems, and managing high turnover and onboarding/offboarding processes. This position offers a contract to permanent employment opportunity.
Responsibilities
Handle general IT tasks, ensuring smooth operations within the organization.
Manage and troubleshoot Active Directory and Office 365 stack, ensuring optimal functionality.
Work with different security tools and SaaS platforms like Canva, maintaining their efficient use.
Execute network admin tasks such as configuring Active Directory, Exchange, and making third-party enterprise apps work.
Carry out tasks involving Cisco and Linux, and configuring switch networks and Cisco network stacks.
Provide employees with assistance on connectivity issues and handle ZoomInfo support, printing, networking, and typical office tech support.
Utilize your security training and basic security knowledge in areas like identity management.
Manage and support Android phones via unified network platforms like Intune.
Use common office tools and SaaS products to enhance productivity and efficiency.
Requirements
Proficiency in Android Development, including the ability to troubleshoot and resolve issues as they arise
Familiarity with Cisco Technologies, with a focus on network troubleshooting and management
Experience with Citrix Technologies, particularly in deploying and managing virtual applications and desktops
Knowledge of Computer Hardware, including the ability to diagnose and fix hardware-related issues
Expertise in Dell Technologies, including servers, storage, networking, and related software
Solid understanding of Active Directory, including user and group management, and policy configuration
Ability to support and troubleshoot Apple Devices, including iPhones, iPads, and Macs
Proficiency in Backup Technologies, including data recovery and disaster recovery planning
Experience with Configuration Management, including software and hardware version control.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are seeking a proficient Desktop Support Analyst to join our team in Chicago, Illinois, 60602, United States. As a Desktop Support Analyst, you will be providing hands-on, on-site support at our building, handling a variety of IT-related tasks. You will also be supporting a hybrid work model, swiftly adapting to new systems, and managing high turnover and onboarding/offboarding processes. This position offers a contract to permanent employment opportunity.
Responsibilities
Handle general IT tasks, ensuring smooth operations within the organization.
Manage and troubleshoot Active Directory and Office 365 stack, ensuring optimal functionality.
Work with different security tools and SaaS platforms like Canva, maintaining their efficient use.
Execute network admin tasks such as configuring Active Directory, Exchange, and making third-party enterprise apps work.
Carry out tasks involving Cisco and Linux, and configuring switch networks and Cisco network stacks.
Provide employees with assistance on connectivity issues and handle ZoomInfo support, printing, networking, and typical office tech support.
Utilize your security training and basic security knowledge in areas like identity management.
Manage and support Android phones via unified network platforms like Intune.
Use common office tools and SaaS products to enhance productivity and efficiency.
Requirements
Proficiency in Android Development, including the ability to troubleshoot and resolve issues as they arise
Familiarity with Cisco Technologies, with a focus on network troubleshooting and management
Experience with Citrix Technologies, particularly in deploying and managing virtual applications and desktops
Knowledge of Computer Hardware, including the ability to diagnose and fix hardware-related issues
Expertise in Dell Technologies, including servers, storage, networking, and related software
Solid understanding of Active Directory, including user and group management, and policy configuration
Ability to support and troubleshoot Apple Devices, including iPhones, iPads, and Macs
Proficiency in Backup Technologies, including data recovery and disaster recovery planning
Experience with Configuration Management, including software and hardware version control.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.