Overview
Skills
Job Details
Job Title: Technical Writer Documentation Specialist
Visa: GC-EAD, TN
Location: Hybrid Winchester, VA
Overview:
The Technical Writer will develop and maintain technical documentation, manuals, and guides, helping end-users and IT teams understand technical processes and workflows.
Software Skills:
Microsoft M365 (Intermediate), Adobe Experience Manager (AEM), Asana, SharePoint, Adobe Premiere Pro (Intermediate/Advanced), Adobe Firefly
Key Skills Required:
Strong writing skills in both technical (step-by-step procedures) and creative writing (MSR engagement)
Clear communication across various levels and platforms
Video editing capabilities
Effective time management and the ability to adjust priorities to meet deadlines
Critical thinking and decision-making abilities
Ability to determine what content should be included in manuals
Attention to detail in all tasks
Ability to negotiate deadlines and deliverables
Identifying and assessing risks related to dollar loss or increased handle time
Primary Responsibilities:
Update the QS eNet Landing Page
Rework and clean up the manual
Make all QS Manual pages searchable
Archive outdated eNet pages
Organize and maintain the SharePoint document library to ensure clarity and usability
Update outdated forms in SharePoint to Nintex
Enhance and update the QS Leave Calendar in SharePoint
Required Skills:
Excellent writing and communication skills
Ability to translate complex technical concepts into simple, easy-to-understand language
Familiarity with technical documentation tools and platforms