Product Manager

• Partner closely with Business, Architecture, Tech Leads, and Product Management to drive end-to-end project execution and alignment.
• Evaluate existing business processes, uncover inefficiencies, and propose data-backed improvements.
• Use SQL to extract, parse, and analyze CRM and ERP datasets, generating insights that inform operational and strategic decisions.
• Build and maintain dashboards, reports, and performance metrics to track business health and support continuous optimization.
• Present analysis, insights, and recommendations to stakeholders through clear, structured communication.
• Support the rollout of new systems, workflows, and process enhancements to strengthen operational efficiency.
• Create functional documentation, business process flows, and other project artifacts to ensure clarity and traceability.
• Write detailed user stories and acceptance criteria in Jira to guide development and testing.

Skills

• Strong cross-functional collaboration with business, product, architecture, and engineering teams
• Proficient in SQL for extracting, parsing, and analyzing complex CRM/ERP datasets
• Ability to evaluate business processes and identify optimization opportunities
• Skilled in building dashboards, reports, and performance metrics
• Clear and structured communication of insights and recommendations
• Experience supporting system implementations and process improvements
• Strong documentation capabilities, including workflows, functional specs, and user stories (Jira)

1. CRM Expertise: Salesforce + Dynamics 365.
2. SQL & Data Analysis: Extract, parse, profile, identify anomalies.
3. Power BI: Dashboards and reporting.
4. Functional/BA Skills: User stories, testing, launch support.

Nice-to-Have:

• Exposure to AI or logic-building (optional).
• Experience in Adobe-like environments .