Senior UC/Telecommunications Engineer

Description
The experienced Telecommunications Analyst is responsible for the engineering, design, administration, and maintenance support of voice communication systems and associated network infrastructure across the health system. This role serves as a subject matter expert (SME) and a Tier 3 escalation point for telecommunications technologies and provides expert-level technical support, documentation, and troubleshooting data/voice network problems such as carrier and/or internal SIP trunking, T1, QoS and VLan tagging and LAN/WAN connectivity issues. The Telecommunications Analyst will also be the key contact for vendor support, and interfaces closely with various IT teams o ensure optimal voice and communication services.
Skills
Telecom, Avaya, Troubleshooting, Voip, Cisco voice, Cisco call manager, Ring Central, Telecom engineering, Telecommunications systems, Installation, tier 3, lan wan, sip trunking, Telecommunication, Data center operations, Support
Additional Skills & Qualifications
Preferred Education and Experience:

• Bachelor of Science Degree in computer science (or equivalent combination of formal education and experience) required.
• Requires four to five years of combined work experience of telecommunications and information technology network systems

Certifications:

• Cisco Certification Networking Professional (CCNP) and/or Cisco Certification IP phone systems (CCIPP) OR Avaya and/or Ring Central training program /certificates preferred.

Other Skills and Abilities:

• Need to live within <60 minutes travel to metro Boston, and report to various work sites in Boston area, North to Manchester, NH and South to Brockton on a regular basis
• Working knowledge of Service Now ticketing system, as well as carrier support portals (such as Verizon, Windstream, Ring Central, Granite Communications) and vendor support system
• Familiar with Office 365 application suite including Visio, OneNote, Putty
• Familiar with voice and data cabling, and wireless technologies. Hands on work with various cable termination types including 110, BIX, 66, Amphenol, RJ-11x & RJ-45 TIA 568 A & B, T-1 pin outs, and wiring color codes, cross connect wire and Cat 5, 5e and 6 wiring and terminations.
• Familiar with Data center cabinet layout, fiber termination types ST, SC, LC, power distribution units and requirements

Pay and Benefits
The pay range for this position is $60.00 - $70.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Boston,MA.
Application Deadline
This position is anticipated to close on Aug 13, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.