ServiceNow Development Lead

The Job environment

The ServiceNow Core Platform teams provide the tools, framework, processes, guidelines and controls that are to be used by a large number of ServiceNow Product Delivery Engineering teams.

The environment is complex and challenging but rewarding as automations and services provided deliver a positive impact to a large number of stakeholders.

Job Summary

As the lead for the ServiceNow team being created in the North America region you will help leading and working hands on to build innovative solutions that advance business and technology strategy.

You'll be required to apply your knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.

Job Responsibilities

Responsible for the delivery of high-quality solutions
Create technical roadmaps and milestones
Collaborate with the Business Analysis team for producing estimates and agile delivery plans.
Follow and enhance the scrum practices for continuous team processes improvement
Managing work assignments within the team
Guiding and inspiring the team through technical issues and challenges
Mentor junior developers on their growth as professionals (technical and soft skills)

Required qualifications, capabilities, and skills

• Ability to write high quality JavaScript and Angular code; deep knowledge of AngularJS practices and commonly used modules. This includes creating self-contained, reusable, and testable modules and components
• Proficiency with Angular JS, JavaScript, CSS and HTML5
• Expertise in application, data, and infrastructure architecture disciplines. Advanced knowledge of architecture and design across systems.
• Extensive knowledge of best practices developing in the ServiceNow platform or proven ability to learn a new platform quickly. Experience should span writing custom widgets, tool navigation, configuration and scripting
• Knowledge of the ServiceNow data model (including task hierarchy, CMDB, user, groups and roles, data relationships) or other relevant data modeling exposure.
• Experience implementing business rules and scripts, including client scripts, fix scripts and schedule jobs
• Experience implementing inbound and outbound API integrations (REST)
• Experience implementing the Service Portal on ServiceNow (preferred)
• Knowledge of ServiceNow performance assessment and best practices for improving performance (preferred) Strong communication skills, both written and verbal, with an ability to explain concepts clearly and concisely
• Ability to translate business requirements into technical formats
• Excellent analytical, debugging and problem-solving skills
• Knowledge of industry-wide technology trends and best practices
• Keen understanding of financial control and budget management
• Ability to work in large, collaborative teams to achieve organizational goals
• Passionate about building an innovative culture

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans