Overview
On Site
Full Time
Accepts corp to corp applications
Contract - W2
Contract - Independent
Skills
ITSM
Laboratory Informatics
Network Connectivity
Laboratory Hardware
Regulatory Compliance
Data Integrity
Job Details
This role focuses on the active maintenance and strategic support of global laboratory environments. You will act as a vital interface between Informatics and scientific business units, ensuring the security, stability, and innovative evolution of laboratory IT infrastructure while maintaining strict regulatory compliance and data integrity.
Key Responsibilities:
- Maintain and improve security and stability for the Global Laboratory Environment.
- Design and implement innovative technologies to meet pro-active business needs in labs.
- Manage requests, incidents, and problems via ServiceNow ticketing.
- Provide optimum solutions for Data Handling, Data Archiving, and Data Integrity.
- Install and maintain laboratory-specific PCs, peripherals, network connections, and communication devices.
- Execute System Imaging, System Monitoring, and Firewall Management.
- Fulfill service ownership within assigned towers and support the Regional Lab Support (RLS) service structure.
- Maintain comprehensive inventories for hardware, software, and network assets.
Essential Skills:
- Expertise in Laboratory Informatics Systems & Support.
- Strong proficiency in Information Technology Service Management (ITSM) and Agile methodologies.
- Extensive experience in Network Connectivity and Laboratory Hardware maintenance.
- In-depth knowledge of Cloud Computing, Storage, and Network Industry Standards.
- Ability to manage complex Regulatory Compliance and Data Privacy protocols.
- Advanced Stakeholder Management and communication skills.
Desirable Skills:
- Master of Science (M.Sc.) in Computer Science or Information Technology.
- Relevant certifications: ITILv3, CompTIA Network+, or SAFe Agile.
- Experience within pRED Operations or similar pharmaceutical research environments.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.