Overview
Skills
Job Details
Job : SAP S/4HANA Analyst
Location : Middletown, PA
Primarily Remote
Candidate must be within 2 hours of Middletown, PA
Must report onsite during key phases (SIT, UAT, PI cycles, Go-Live, Hypercare)
Responsibilities
Lead requirement-gathering workshops for new billing & revenue system
Create Agile Product Backlog (service blueprints, flows, user stories, tasks, test scripts)
Introduce new Order-to-Cash business processes
Act as client liaison for development, SIT, UAT, and Hypercare
Act as SME for implementation-specific BRIM/FICA processes
Lead testing and perform System Integration Testing
Support User Acceptance Testing
Prepare user readiness and training documentation
Conduct user training workshops
Design and execute integration testing for legacy-to-new system process transformation
Create business process documentation
Provide SAP-BRIM functional support during Hypercare
Perform root-cause analysis for system/data issues
Support billing validation and data migration accuracy
Build strong relationships with business, sponsors, vendors, and IT teams
Lead and participate in enterprise-level project workstreams
Work independently and follow all PTC standards & procedures
Use software/tools required to perform job duties
Perform other tasks assigned by PTC
Required Skills
SAP-BRIM expert (high-volume consumption-based billing)
End-to-end Order-to-Cash process design & implementation experience
Experience leading BRIM/FICA workshops and writing functional specifications
Hands-on configuration experience:
SAP-BRIM CC, CM, CI (pricing, rating, billing, invoicing)
SAP-FICA (dunning, collections)
Experience managing OTC workstreams timelines & budgets
Experience with SOM, CI, CM, CC, FICA modules
Test automation process design for BRIM
Ability to map complex B2B contracts in billing/financial systems
Experience in Agile & Waterfall methodologies
Experience in global billing operations
Proficiency in Microsoft Office 365 and Microsoft ADO Testing Module
Ideal: 15+ years of SAP BRIM & Billing project experience
Additional beneficial skills:
SAP enterprise business solutions
ITIL / ITSM practices
Education Requirements
Bachelor s degree in Business Management / Information Systems
Equivalent experience can be considered