Overview
Skills
Job Details
Discovery & Requirements Gathering
Engage with department leaders and key process owners to review existing workflows and define business needs.
Facilitate collaborative sessions to surface challenges, identify opportunities, and align on long-term objectives.
Document findings as clear, actionable epics and user stories.
Wireframing & Early Validation
Partner with technical teams to create preliminary wireframes and process flows.
Conduct review sessions with representative users to validate assumptions and refine requirements based on feedback.
Agile Delivery & Iterative Execution
Maintain and prioritize the product backlog in partnership with solution delivery teams.
Participate in team discussions to ensure consistent alignment between business goals and technical solutions.
Review completed functionality to confirm alignment with agreed requirements.
Reporting & Stakeholder Coordination
Coordinate cross-department efforts to transition and optimize key operational reports.
Organize sessions to capture detailed reporting needs and validate outcomes with end users.
Communication & Change Enablement
Provide regular updates on progress, timelines, and key milestones to stakeholders.
Develop concise release notes and reference materials to support adoption.
Identify and address change impacts through targeted communication and user support.
Training & Ongoing Support
Collaborate with functional leads to create tailored onboarding and training resources.
Host interactive demonstrations and Q&A sessions for upcoming changes.
Gather and assess user feedback post-launch for continuous improvement.
Monitor product adoption and performance through direct observation and usage data analysis, addressing gaps proactively.
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Job ID 50267