Project Coordinator

Learning Strategy Support Representative / Project Coordinator

Location: Chicago, IL (Hybrid, 3 days onsite in a week)
Duration: Through End of Year

• Location & Schedule:
• Hybrid in Chicago IL (onsite every Tuesday & Wednesday as well as every first and third Thursday of the month).
• Role:
• Project Coordinator who will support the "Leadership Institute" which is responsible for leadership credentials at UAL, leadership seminars, etc.
• Skillset:
• Looking for a true Project Coordinator.
• This is NOT an LMS or Trainer role. Wants a true Project Coordinator background/skillset.
• Aviation / transportation industry experience is a bonus. Open to other "complex" industries as a bonus.
• Do NOT focus on the LMS piece of this. This is NOT an LMS role.
• Will be scheduling meetings, assisting with coordinating projects within a program, etc.

As a Learning Strategy Support Representative, you will provide daily project support and coordination to the Learning Strategy team under Global Learning. You will be responsible to manage administrative tasks for existing programs in addition to collaborating on special projects.

Assist with the design and deployment of training programs for United employees

Manage learning program data including administering and assist with the analysis of surveys and analyzing program effectiveness and ROI

Manage and upkeep trackers, dashboards, and report on findings

Communicate with and present information to diverse audiences, including leadership

Draft and design high-impact written communications and PowerPoint presentations for large, diverse audiences, ensuring clarity, consistency, and alignment with organizational messaging and branding.

Manage and cultivate relationships with technology vendors to ensure quality partnership

Collaborate frequently with different departments to develop training materials, technologies, and for cross-functional projects

Coordinate logistics for program participants and external consultants/faculty

Provide administrative support including ordering supplies, managing invoices, data management, and organizing and maintaining files

Coordinate and assist with the execution of meetings and events (i.e., preparing meeting materials, ordering group lunches, confirming attendees, coordinating virtual meetings)

Assist with ad hoc projects as needed

2-5+ years of current experience providing project coordination and support

Bachelor s degree preferred

Excellent verbal and written communication skills

Intermediate experience using Microsoft Office (Outlook, Word, Excel, and Power Point) required

Experience using Microsoft Teams, SharePoint and OneDrive preferred

Ability to learn new technologies as they are introduced (Smartsheet, Cornerstone LMS, EdCast LXP, etc.)

Superior follow-through, organization, time management, and attention to detail

Ability to work cross-functionally with various stakeholders, including executives and senior leadership

Must be committed to ongoing intellectual and professional development

High learning agility and ability to adapt to change

Great initiative with the ability to be collaborative and a team player

Positive, professional attitude and presence, ability to exhibit exceptional customer service and interpersonal skills