Overview
Skills
Job Details
Job Title: IT Computer Operator Consultant
Location: Columbia, SC (Onsite)
Note: Occasional weekend support may be required (1 2 hours) for testing. Weekend testing is typically performed remotely.
Job Description:
We are seeking a motivated IT Computer Operator to join our IT operations and customer support team. This role provides technical support for end-users and assists with IT operations tasks to ensure smooth functioning of the organization's IT environment.
Key responsibilities include:
Provide end-user IT support, including troubleshooting Microsoft Windows, Microsoft Office, printers, and audio/visual connectivity in conference rooms.
Ensure wired and wireless network connectivity for office users.
Assist with IT operations tasks, such as information security audit research, third-party vendor coordination, asset management, computer imaging, and updating team process/procedure documentation.
Track and manage all work using a ticketing system.
Support a professional, corporate, or government IT environment with high standards of customer service.
Required Skills:
Minimum 2 years of experience in IT end-user support.
Proficiency with Microsoft Windows 10/11.
Experience with Microsoft Office Suite.
Printer and hardware/laptop support experience.
Experience in PC imaging/building.
Preferred Skills:
A+ Certification.
Experience in end-user network support.
Exposure to information security practices.
Onsite or in-person IT support experience.
Familiarity with MS Teams, asset management, and help desk ticketing systems (ITSM).
Background in banking, finance, legal, judicial, or accounting environments is a plus.