ITSM IT SERVICE MANAGER

  • Dunwoody, GA
  • Posted 21 days ago | Updated 21 hours ago

Overview

On Site
Depends on Experience
Full Time

Skills

PREVIOUS EXPERIENCE AS AN ITSM MANAGER
TICKET MANAGEMENT
STRONG COMMUNICATION SKILLS
DOCUMENTATION SKILLS
STRONG LEADERSHIP SKILLS
Service Now experience
Salesforce.com experience
Microsoft experience

Job Details

IT SERVICE MANAGER NEEDED IMMEDIATELY

MUST BE ABLE TO WORK ON SITE IN ATLANTA, GA 2 DAYS A WEEK

CANDIDATES LOOKING FOR CONTRACT TO HIRE

MUST POSSESS THE FOLLOWING EXPERTISE:

1 PREVIOUS EXPERIENCE AS AN ITSM MANAGER

2- TICKET MANAGEMENT

3- STRONG COMMUNICATION SKILLS

4- DOCUMENTATION SKILLS

5- STRONG LEADERSHIP SKILLS

REQUIREMENTS

1 - Bachelor's degree in computer science, information systems, or a related fields

2 Salesforce.com experience

3- Service Now experience

4- Microsoft experience

The ITSM manager will oversee the ITSM processes, such as incident management, problem management, change management, service level management, or service catalog management.