SAP TECHNICAL WRITERS S/4HANA Project Support

SAP TECHNICAL WRITERS S/4HANA Project Support

2 years

hybrid position

Sacramento, CA

TITLE: SAP TECHNICAL WRITERS S/4HANA Project Support

1.1. SCOPE OF WORK:

Responsibilities include:

Collaborate closely with SMUD project stakeholders and subject matter experts to understand current business processes.

Develop detailed business process documentation and process flow mappings to support the S/4HANA system design and configuration.

Utilize mapping software (e.g., Visio) to create visual representations of each process.

Ensure that each process map includes key steps, decision points, roles, and inputs/outputs.

Document and route for review and approval, all processes named in process inventory documents.

The resource will be embedded within SMUD s project team, receiving directions and assignments from SMUD Project team.

Work hours and tasks will be tracked on a time and materials basis, offering flexibility to meet project demands.

The individual will comply with SMUD policies and procedures, maintaining confidentiality and professional conduct consistent with SMUD s workforce standards.

This approach ensures tighter integration with SMUD s project team, enabling greater control over deliverables and alignment with project objectives, compared to traditional professional services contractor engagement.

Mandatory Requirements

1. Minimum of 2 Years as a Technical Writer

The candidate must have at least two years of professional experience in technical writing, preferably in an IT or business environment. This experience should demonstrate the individual s ability to create clear, concise, and accurate documentation tailored to diverse audiences, including technical and non-technical stakeholders. The candidate should be proficient in developing various types of documents such as business process manuals, user guides, training materials, and technical specifications. Strong editing and organizational skills are essential to ensure consistency and high quality across all deliverables. Experience in managing multiple documentation projects simultaneously and working collaboratively with cross-functional teams is highly desirable.

2. Experience in at Least One SAP Project Documenting Business Processes

The candidate must have prior experience working on at least one SAP Project or support project specifically focused on documenting business processes documentation that aligns with SAP modules and configurations. The individual should be familiar with the SAP environment and terminology, enabling them to translate complex technical concepts into user-friendly language. Experience with tools commonly used for process mapping and documentation in SAP projects is preferred. This expertise ensures the candidate can effectively contribute to the project by producing accurate, actionable process documentation.

Technical Requirements

Knowledge of SAP modules relevant to the ECC environment.

Understanding of business operations and workflows within utility or similar organizations.

Proven ability to map and analyze complex business processes effectively.

Excellent writing and editing skills, with the ability to produce technical documentation that is clear, concise, and tailored to diverse audiences.

Experience using specialized documentation tools (e.g., process mapping software, document management systems).

Proficiency with screenshot and image editing tools to create enhanced, visually clear documentation.

Ability to translate technical jargon and complex concepts into user-friendly language for business and technical stakeholders.

Strong organizational skills to manage multiple documentation efforts concurrently and meet project deadlines.