Salesforce Business Analyst

Job#: 2067906

Job Description:

Salesforce Business Systems Analyst

Duration: 3+ months with extension

Location: Remote. Candidates must work Pacific Time Zone hours.

Candidates must be authorized to work on the W2 of Apex Systems without sponsorship for the duration of the contract.

There are no C2C or 1099 options here.

We are seeking a dynamic and experienced Salesforce Business Systems Analyst to join our team for a new Salesforce implementation project. This role is pivotal in rolling out Salesforce to new organizations within the client. The ideal candidate will have hands-on experience with Salesforce implementations, particularly with Sales and Service Cloud, and will be adept at both analysis and administration tasks.

Key Responsibilities:

• Salesforce Implementation: Lead the implementation and rollout of Salesforce to new organizations within the client, ensuring alignment with existing Salesforce instances.
• Sales and Service Cloud: Focus on implementing Sales and Service Cloud solutions. Marketing Cloud experience is a plus but not required.
• Communication: Serve as a key communicator between stakeholders, capturing requirements, and ensuring clear and effective communication throughout the project lifecycle.
• Analysis and Administration: Perform duties of both a Salesforce Administrator and Business Analyst, including system configuration, user management, and requirement analysis.
• HR Case Management Solution: Implement and manage HR Case Management solutions within Salesforce.
• Out-of-the-Box Solutions: Ensure solutions are kept as out-of-the-box as possible, adhering to company security standards and guidelines.
• Agile Methodologies: Utilize Agile methodologies for project management, including capturing and managing user stories in Jira.
• User Acceptance Testing: Coordinate and conduct User Acceptance Testing (UAT) to ensure solutions meet business requirements.
• Collaboration with Developers: Pass user stories to developers and collaborate closely to ensure successful implementation.

Qualifications:

• Proven experience in Salesforce implementation projects, particularly with Sales and Service Cloud.
• Strong communication skills, with the ability to effectively capture and convey requirements.
• Experience with HR Case Management solutions within Salesforce.
• Familiarity with Agile methodologies and experience using Jira for project management.
• Ability to perform both administrative and analytical tasks within Salesforce.
• Commitment to maintaining out-of-the-box solutions and adhering to security standards.
• Experience in UAT testing and collaboration with development teams.

?EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.