Business. Analyst (HYBRID)

ZIO Technologies is an IT solutions company powered by certified professionals with decades of experience across a myriad of industries.

We partner with our clients to help design, implement, and manage infrastructure that supports mission-critical business applications. What sets ZIO apart is our ability to leverage our broad range of experience through a streamlined and flat organizational structure. This allows ZIO to be agile and flexible with our solutions, and to have rapid response times to customer needs and challenges.

ZIO is proud to represent the following job opportunity:

ZIO Technologies is an SBA-certified 8(a) and HUBZone, minority-owned small business. We are an IT solutions company powered by certified professionals with over two decades of experience across a myriad of industries.

We are hiring a Business Analyst for a hybrid position with one of our esteemed federal clients.

Location: Hybrid (commuting distance of Woodlawn, MD and Washington, DC)

Job Description:

Facilitating and documenting complex end-user requirements and current business processes to include narratives and diagrams. Uses system analysis methodology to document "as-is" functions using narratives and diagrams and provides detailed documentation that clearly shows the proposed "to be" processes. Some of this documentation may require the individual to walk through or test a process or system or to work with other technicians to vet and finalize. This can include:

- Data Flow Diagrams

- Decision Trees

- IT User instructions, Aides, and Manuals

- IT Training materials

- Installation guides

- Project review and status updates

- Various Types of Reports

- Detailed Functional Requirements and/or User Stories

- Detailed Technical Requirements

- Administrative Responses or Controls

- Project Documentation, Including Priority Lists, Summaries, Release Calendars

- Meeting Agendas, Invites, Minutes, Action Plans, Overviews

- Other Formal Written and spoken Presentations, Internal Documentation, Customer Products, Templates, or other Deliverables or Materials as Needs Arise

Meet and coordinate stakeholders to establish project scope, system goals, and requirements.

Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers.

Translate non-technical business requirements into highly technical requirement documents

Provide documentation of all processes and training as needed.

Attend discovery sessions with end-users to determine current business needs in relation to a suite of applications and services (many written in ColdFusion) that need to be rewritten, retired, or combined.

Create Detailed Function Requirements (DFR) documents for new and existing applications.

Ensure all system design artifacts are created for Enterprise Architecture review.

Create, update, and/or maintain re-usable templates for various requirements, artifacts, and scope documents.

Requirements:

Minimum of 5 years of experience in a related field

Writing and Communicating

Organizing/Summarizing Information and Materials

Producing Technical Documentation

Leading Communication Efforts, Facilitating Meetings, Documentation from Meetings

Prioritizing and Executing Tasks

Consistent Communication, Orally and In Writing: They will interact with a wide range of people at various levels in the agency, sometimes cross-component.

Conducting Research and Summarization

Editing and proofreading

Involvement in Project Management Activities

Service as Point of Contact

Analysis and Coordination

Attention to Detail and Planning in All Activities

Task Analysis

Usability Testing (which will translate into materials)

Working in Team and One on One Situations

Excellent written skills in English

Strong working knowledge of Microsoft and other IT Writing/Collaboration/Organizational Products

Preferred Skills:

Experience using VersionOne and Jira

Knowledge of ColdFusion and/or other Legacy Applications for conversion to newer technologies

Bachelor's degree from an accredited institution (preferred)

Clearance requirements:

Ability to obtain and maintain a Public Trust clearance.