Network Technician Consultant - NT 25-27440

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
No Travel Required

Skills

Virtualization
VoIP
iPhone
Switches
Technical Support
Technical Training
Technical Writing
Remote Support
Microsoft Windows Server
Mobile Device Management
Network
Microsoft Operating Systems
Management
Master Data Management
Microsoft Certified Professional
Hardware Installation
Customer Service
Database
Documentation
Active Directory
Communication
CompTIA
Computer Hardware
Storage
Supervision
User Guides
Microsoft Windows 7
Printers
Reporting
Security+
Malware Analysis
Microsoft Office
Microsoft SCCM
Microsoft Windows
Network+
Computer Networking
GPO
Group Policy
Inventory
Knowledge Transfer
Laptop
Status Reports

Job Details

Job Title: Network Technician Consultant

Duration: 6 Months
Location: Columbia, SC Fully Onsite
Work Hours: 40 hours per week

Project Overview:

An experienced Network/Desktop Support Technician is needed to assist with desktop support, system configuration, and technical documentation for a fully onsite position in Columbia, SC. The successful candidate will demonstrate strong troubleshooting skills across hardware, software, and network systems, and be capable of clear communication with technical and non-technical stakeholders.

Primary Responsibilities:

  • Provide tiered technical support for desktops, laptops, printers, and MDM-managed iPhones.

  • Maintain and configure computer hardware, software, and network connections with minimal supervision.

  • Document technical and user processes; create user guides and support materials.

  • Deliver user and technical training, including live and recorded sessions.

  • Monitor and report on system threats such as malware, ransomware, bots, and other cyber threats.

  • Assist with Active Directory (AD) administration: user updates, password resets, group management.

  • Perform system updates using SCCM.

  • Manage and support inventory processes for IT assets, including new hardware setup and deployment.

  • Troubleshoot connectivity and network access issues from endpoint to switch.

  • Update service tickets and provide escalation support when needed.

  • Coordinate IT support across various agency locations in the state.

Deliverables:

  • Documentation:

    • Technical and User Documentation

  • Knowledge Transfer:

    • Technical Training

    • End-User Training

    • Screen-sharing & Recorded Sessions

    • Official Knowledge Transfer Meetings

  • Weekly Status Reports:

    • Work accomplished

    • Planned activities

Required Skills (Ranked by Importance):

  • Enterprise-level desktop support experience

  • Strong troubleshooting skills for desktops, printers, network connectivity, and MDM iPhones

  • Advanced knowledge of Windows 7 and Windows 10 administration

  • Effective customer service and communication (phone, email, and in-person)

  • Ability to work independently both remotely and onsite

  • Experience with Active Directory and SCCM for user/system updates

  • Exposure to networking, virtualization, databases, and storage systems

  • Proficiency with Windows 10/11 Enterprise, GPO (Group Policy Objects)

  • Familiarity with VoIP, Windows Server 2019, and Microsoft 365

Preferred Skills:

  • Strong personal and ethical standards

  • Good understanding of desktop support concepts in an enterprise environment

  • Effective interpersonal and time-management skills

  • Ability to prioritize tasks and meet deadlines

  • Eagerness to learn and take initiative

Education Requirements:

  • Bachelor s or Master s degree in Computer Science, Information Systems, or related field or equivalent professional experience.

Preferred Certifications:

  • CompTIA A+

  • CompTIA Network+

  • CompTIA Security+

  • MCSA: Windows 10

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.