CXone Engineer :: Remote

Overview

Full Time
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6 Month

Skills

Recruiting
Unit Testing
Quality Assurance
API
Salesforce.com
Snow Flake Schema
Interactive Voice Response
Scripting
C#
Java
Genesys
Cloud Computing
Amazon Web Services
Twilio
Telephony
Supervision
ACD
Computer Science
Banking
Financial Services
LinkedIn
Oracle UCM

Job Details

Job Title CXone Engineer

Location Remote

Duration 6 Month

Proper LinkedIn

Job Description :-

We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE CXone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews and resolving bugs that are discovered in the QA process. You will work in both test and development production environments.

Qualifications For Success:

  • 5-8 years of experience with CXone experience (IVR)
  • At least one or more NICE CXone implementation
  • Skilled in API integrations (Salesforce, Snowflake, etc.)
  • IVR and ACD development experience
  • 2 or more years of CXone Studio scripting, Experience with IVR scripting (C#, Java)
  • Additional cloud telephony experience, for example, Genesys Cloud, Five9, Talkdesk, Amazon Connect, Twilio, or 8X8 telephony platform experience is a plus
  • Works with some supervision
  • Certifications such as NICE Certified Implementation Engineer (NCIE) and the ACD Administrator Certification are preferred
  • Bachelor's degree in Computer Science, IT, or engineering preferred
  • Experience working in Banking or Financial Services client will be preferred.

Akshit Sisonia - Sr. Technical Recruiter

Email -

LinkedIn -

STELLENT IT A Nationally Recognized Minority Certified Enterprise

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