Senior ServiceNow Developer

  • REMOTE WORK, VA
  • Posted 1 day ago | Updated 8 hours ago

Overview

Remote
On Site
USD 160,001.00 - 200,000.00 per year
Full Time

Skills

Security Clearance
Computer Hardware
Asset Management
Lifecycle Management
Regulatory Compliance
Vendor Management
Collaboration
User Stories
Root Cause Analysis
Mentorship
Continuous Improvement
Mapping
Workflow
JavaScript
API
SOAP
Configuration Management Database
Data Modeling
Analytical Skill
Conflict Resolution
Problem Solving
Communication
Software Asset Management
ServiceNow
Microsoft SCCM
IT Asset Management
IT Operations
Agile
Scrum
Thought Leadership
Information Technology
Systems Engineering
FOCUS

Job Details

Job ID: 2511795

Location: REMOTE WORK, VA, US

Date Posted: 2025-11-21

Category: Software

Subcategory: SW Engineer

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: Yes

Description

SAIC is seeking an experienced Senior ServiceNow Developer with deep expertise across Hardware Asset Management (HAM), Software Asset Management (SAM), and IT Operations Management (ITOM) Discovery. This role will be responsible for designing, developing, and implementing robust ServiceNow solutions that support enterprise asset lifecycle management and operational visibility. The ideal candidate has strong technical skills, hands-on configuration experience, and the ability to translate business requirements into scalable platform capabilities.

This role is fully remote and can be worked from anywhere within the United States.

Key Responsibilities:

  • Design, develop, and configure ServiceNow applications and modules, with a focus on HAM, SAM, and ITOM Discovery.
  • Implement and maintain automated workflows, integrations, and custom applications within the ServiceNow platform.
  • Lead technical solutioning efforts, ensuring adherence to best practices, coding standards, and platform governance.
  • Develop and optimize ServiceNow Discovery, Service Mapping, and CMDB health across ITOM components.
  • Configure and enhance HAM/SAM processes, including asset lifecycle automation, reconciliation, license compliance, and vendor management.
  • Collaborate with stakeholders to gather requirements, define user stories, and deliver high-quality technical solutions.
  • Troubleshoot issues, conduct root cause analysis, and implement long-term fixes.
  • Mentor junior members of the team and contribute to continuous improvement of development practices.
  • Support platform upgrades, patching, and overall instance maintenance.

This opportunity is contingent upon award.

Qualifications

Required Qualifications:

  • Bachelor's degree and 9 years of relevant experience, or a Masters and 7 years of relevant experience
  • 5+ years of hands-on ServiceNow development experience.
  • Strong proficiency in ServiceNow HAM, SAM, and ITOM, including Discovery, Service Mapping, CMDB, and asset lifecycle workflows.
  • Experience with JavaScript, Glide API, Flow Designer, IntegrationHub, and API integrations (REST/SOAP).
  • Deep understanding of CMDB architecture, CSDM alignment, and data model best practices.
  • Proven experience designing technical solutions for enterprise-scale environments.
  • Strong analytical, problem-solving, and communication skills.

Preferred Qualifications:

  • ServiceNow certifications preferred (e.g., CSA, CAD, CIS-HAM, CIS-SAM, CIS-ITOM).
  • Experience integrating ServiceNow with third-party systems (SCCM, JAMF, Intune, monitoring tools, etc.).
  • Background working in ITAM/ITOM-heavy environments or large enterprises.
  • Agile/Scrum experience.
  • Ability to provide thought leadership on platform strategy and architectural decisions.

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


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About SAIC