Knowledge Management Coordinator

• We are looking for a Knowledge Management Coordinator with strong organizational, communication, and analytical skills. The ideal candidate will have deep experience identifying, collecting, and organizing large amounts of technical content across many disparate groups, bringing knowledge to bear in automated processes.

• Experience as curator of technical information (standard operating procedures, work instructions, job aids, technical manuals) with a large complex organization
• Ability to perform technical writing as well as guide other tech writers
• Experience with Industry standard content management and knowledge automation solutions (Confluence, Service Now, or other content management systems (CMS) and content management databases for ECM and WCM)

• Ability to contextualize information at senior levels
• Experience or interest in generative ai or virtual assistant capabilities
• Experience/knowledge with Infrastructure patching or Security Vulnerability management
• Utilize intellectual curiosity to bring creative solutions
• Ability to balance priorities and respond to requests from many clients in timely manner
• Ability to identify root cause problems that may not be explicitly stated

• Job Details:
  
  

  We are looking for a Knowledge Management Coordinator with strong organizational, communication, and analytical skills. The ideal candidate will have deep experience identifying, collecting, and organizing large amounts of technical content across many disparate groups, bringing knowledge to bear in automated processes. Will use excellent analytical skills and creativity to link content and guide a team in technical writing. Will use general knowledge of server infrastructure and tech stacks to recommend knowledge management best practices.

  
  

  Requirements:

• Experience as curator of technical information (standard operating procedures, work instructions, job aids, technical manuals) with a large complex organization
• Ability to perform technical writing as well as guide other tech writers
• Experience with Industry standard content management and knowledge automation solutions (Confluence, Service Now, or other content management systems (CMS) and content management databases for ECM and WCM)
• Ability to contextualize information at senior levels
• Experience or interest in generative ai or virtual assistant capabilities
• Experience/knowledge with Infrastructure patching or Security Vulnerability management
• Utilize intellectual curiosity to bring creative solutions
• Ability to balance priorities and respond to requests from many clients in timely manner
• Ability to identify root cause problems that may not be explicitly stated

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.