Network Field Engineer

Overview

On Site
USD 45.00 - 55.00 per hour
Full Time

Skills

Network
Enterprise Networks
Technical Support
Telecommunications
Point Of Sale
Interfaces
Printing
Wireless Networking
Electrical Wiring
Printers
Help Desk
Documentation
Inventory
Reporting
Project Management
Technical Training
Collaboration
Scheduling
Training
Oracle Enterprise Manager
Knowledge Transfer
Cabling
Remote Support
Hardware Troubleshooting
Microsoft Windows
LAN
WAN
Switches
Network Engineering
Taxes
Life Insurance
Business Transformation
Law

Job Details

Description
One of TEKsystems' clients, a Fortune 500 company and nation's leader in their respective industry, is looking for an Enterprise Networking Technician to join their team and be based out of Huntsville, AL.
Key Responsibility Areas:
1. Technical Support
a. Assists in the troubleshooting of Telecom WAN chronic sites which includes coordination of the managed technical service provider.
b. Provides support for existing area IT technology in the office and plant environments, including Wireless, Network Wiring, LAN/WAN Networking,
Terminals, PC's, Time Systems, Point of Sale interfaces (such as scale interfaces, pugmills, remote printing, card readers and kiosks), Printers, Power
Supplies and other IT technology as needed to support the business.
c. Operation of technical tools to collect and document system information that can provide troubleshooting data to analyze and solve
problems.
d. Recording of support calls that are directly received into the centralized helpdesk ticket tracking system.
e. Coordination with onsite internal and external technical resources as needed to meet support requirements.
f. Responsible for ensuring that onsite troubleshooting supports company technology standards and procedures.
2. Technology Installations
a. Installation of IT technology in the office and plant environments, including Wireless, Network Wiring, LAN/WAN Networking, Terminals, PC's, Time
Systems, Printers, Power Supplies and other IT technology as needed to support the business.
b. Recording of installation requests that are directly received into the centralized helpdesk ticket tracking system.
c. Coordination with onsite internal and external technical resources as needed to meet support requirements.
d. Responsible for ensuring that onsite installation supports company technology standards and procedures.
3. Administration and Documentation
a. Responsible for completing all assigned service requests in the centralized helpdesk ticket tracking system and recording resolutions.
b. Responsible for documentation of area site inventory and cabling layouts.
c. Responsible for keeping Enterprise Manager and business owners updated on status of installations and service requests.
d. Responsible for maintenance of the assigned vehicle.
e. Cost tracking and expense reporting.
4. Project Management
a. Prioritizes daily support demands with installation and maintenance requirements.
b. Provides updates on project, schedule and issue status as needed to Enterprise Manager.
c. Coordinates activities of external and internal technical resources when needed to support technology standards and requirements.
d. Serves as project manager as well as lead implementation resource for enterprise technology upgrades and installations. Provides knowledge transfer to other field support technicians to support enterprise technology project rollouts.
5. Technical Training
a. Provides onsite technical knowledge transfer to end-users and other support personnel as needed to support the business.
b. Evaluates training needs, training materials available and recommends training alternatives as approved by the Enterprise Manager.
c. Assists in the coordination, planning, and scheduling of area training programs as approved by the Enterprise Manager.
d. Provides knowledge transfer to other field support technicians to support enterprise technology project rollouts.
Skills
Cabling, Desktop, Support, Hardware, Troubleshooting, Windows 10, Infrastructure, Lan, Wan, Switches, Network engineering
Top Skills Details
Cabling,Desktop,Support,Hardware,Troubleshooting,Windows 10,Infrastructure,Lan,Wan,Switches,Network engineering
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $45.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Huntsville,AL.
Application Deadline
This position is anticipated to close on May 28, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group