Overview
On Site
Full Time
Skills
Reporting
Remote Support
Asset Management
Customer Service
Remote Desktop
Collaboration
Management
Training
Problem Solving
Conflict Resolution
Microsoft Windows
Microsoft Office
Disk Imaging
Documentation
English
Communication
Cadence
Job Details
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Cadence Design Systems are seeking a talented, self-motivated and energetic Intern to join our Techstop Support Team @ our Cadence San Jose Campus. The Cadence Techstop support team strives to provide Cadence employees with the best support and service while serving over 2500 onsite staff. The successful candidate will be working with a team of four engineers in a Tech-Stop providing support to the Corporate and NA Field employees.
This successful intern will be joining a dynamic IT organization working with & actively collaborating with cross functional groups, source experience participating in global IT projects, while building knowledge and experience in processes and procedures that support Cadence's operations.
The successful candidate should be interested in learning and supporting cutting-edge technologies to deliver Best in Class services to our employees. Ability to quickly comprehend the functions and capabilities of new technologies.
The intern will be based in San Jose & report directly to global IT Group Director Brendan Pollard.
What you will learn from us
What Technical Skills, Experience and Qualification do you need?
Additional Information:
Cadence is committed to equal employment opportunity and employment equity throughout all levels of the organization. We strive to attract a qualified and diverse candidate pool and encourage diversity and inclusion in the workplace.
We're doing work that matters. Help us solve what others can't.
Cadence Design Systems are seeking a talented, self-motivated and energetic Intern to join our Techstop Support Team @ our Cadence San Jose Campus. The Cadence Techstop support team strives to provide Cadence employees with the best support and service while serving over 2500 onsite staff. The successful candidate will be working with a team of four engineers in a Tech-Stop providing support to the Corporate and NA Field employees.
This successful intern will be joining a dynamic IT organization working with & actively collaborating with cross functional groups, source experience participating in global IT projects, while building knowledge and experience in processes and procedures that support Cadence's operations.
The successful candidate should be interested in learning and supporting cutting-edge technologies to deliver Best in Class services to our employees. Ability to quickly comprehend the functions and capabilities of new technologies.
The intern will be based in San Jose & report directly to global IT Group Director Brendan Pollard.
What you will learn from us
- Learn how to assist with desktop support needs and device asset management.
- Understand how to build, configure and troubleshoot PCs.
- Learning to support cutting edge technologies to deliver the Best-in-Class services to our employees.
- Learn how to provide great customer service to Cadence local or remote desktop users.
- Learn to collaborate and interact with direct line managers, Local IT Team and International Teams.
- Knowledge and experience in processes and procedures
What Technical Skills, Experience and Qualification do you need?
- Currently studying an IT course or attending a similar training program.
- Troubleshooting and problem-solving skills
- Passionate about technology and willingness to learn Microsoft products: (Windows 10, Office 365, Anti-Virus SW, Desktop Imaging)
- Ability to handle and prioritize multiple tasks.
- Good interpersonal and customer relationship skills.
- Excellent documentation skills. Good oral and written English communication skills.
- Any previous experience in a supporting IT role desirable but not essential.
- Ability to work a minimum of 12 months
Additional Information:
Cadence is committed to equal employment opportunity and employment equity throughout all levels of the organization. We strive to attract a qualified and diverse candidate pool and encourage diversity and inclusion in the workplace.
We're doing work that matters. Help us solve what others can't.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.