Overview
On Site
Full Time
Skills
Application Support
Service level
Effective communication
Application development
Shell scripting
Operating systems
Active Directory
Information systems
Financial services
Finance
Project management
Python
Object-Oriented Programming
SQL
Unix
Microsoft Windows
Windows PowerShell
JIRA
Confluence
Git
Apache Subversion
Documentation
Communication
Insurance
Management
Job Details
Software Guidance & Assistance, Inc., (SGA), is searching for an Application Support Analyst for a Full Time Position with one of our premier Financial clients in midtown Manhattan, NYC. He/she will interact with end-users and other technical teams to drive the troubleshooting process and solve daily operational issues. The candidate will properly document and relay information to the business end-user within the proper Service Level timeframe.
This will be a hybrid role - 2-3 days/week onsite.
Other Responsibilities include :
Required Skills:
SGA is a Certified Women's Business Enterprise (WBE) celebrating over thirty years of service to our national client base for both permanent placement and consulting opportunities. For consulting positions, we offer a variety of benefit options including but not limited to health & dental insurance, paid vacation, timely payment via direct deposit. SGA accepts transfers of H1 sponsorship for most contracting roles. We are unable to sponsor for Right-to-Hire, Fulltime, or Government roles. All parties authorized to work in the US are encouraged to apply for all roles. Only those authorized to work for government entities will be considered for government roles. Please inquire about our referral program if you would like to submit a candidate for any of our open or future job opportunities. SGA is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. To view all of our available job postings and/or to learn more about SGA please visit us online at .
This will be a hybrid role - 2-3 days/week onsite.
Other Responsibilities include :
- Perform Application Support role for various application supporting front-to-back business teams.
- Act as first-level support to troubleshoot applicate based issues and incidents, escalating to development teams when necessary
- Monitor morning checks and overall application system health
- Effective communication with stakeholders, peers, subordinates, vendors, and customers
- Rotate shifts to support early and late hours. Some weeks, support 8am start and some weeks support 8pm close. e.g., Later shift would be 11am - 8pm.
Required Skills:
- Application support experience
- Prior application development experience using Python or some other OO language.
- SQL (modify and run queries)
- Ability to handle entry-level Unix commands / Unix Shell scripting a plus
- Operating System: Windows/Unix. Window is required.
- Experience in some of the following technologies preferred:
- Active Directory
- PowerShell
- Jira/Confluence
- Git/SVN
- Active
- Strong documentation skills
- Be a team player, punctual, and reliable; have excellent communication skills; be eager to learn and grow
- Technical Undergraduate Degree - CS or Information Systems
- Financial Services is a plus
SGA is a Certified Women's Business Enterprise (WBE) celebrating over thirty years of service to our national client base for both permanent placement and consulting opportunities. For consulting positions, we offer a variety of benefit options including but not limited to health & dental insurance, paid vacation, timely payment via direct deposit. SGA accepts transfers of H1 sponsorship for most contracting roles. We are unable to sponsor for Right-to-Hire, Fulltime, or Government roles. All parties authorized to work in the US are encouraged to apply for all roles. Only those authorized to work for government entities will be considered for government roles. Please inquire about our referral program if you would like to submit a candidate for any of our open or future job opportunities. SGA is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. To view all of our available job postings and/or to learn more about SGA please visit us online at .