L1 IT Logistics Technician

Overview

On Site
Depends on Experience
Contract - W2
Contract - 2 week(s)

Job Details

Laptop Imaging Technician

On-site - Will need to travel from 
Phoenix, Arizona 85040  to Casa Grande, AZ 85193)
4 month W2 (ONLY) Contracts
Several Openings
USD $20.00/Hr - USD $26.00/Hr.

Will need::
• 2+ years of Inventory Management, imaging, and deployment experience
• Knowledge and experience using ServiceNow, Jamf, BigFix, and other device management/service delivery software


Milestone Technologies is currently seeking a skilled Laptop Imaging Technician to provide onsite services for our client's global team. In this role, you will manage inventory and imaging and deploy Windows and macOS laptops, mobile devices, and essential equipment. Additionally, you will coordinate diagnosis and warranty repairs.

Responsibilities
• Coordinate shipping for laptops out of warranty
• Image and deploy laptops, peripherals, and equipment
• Process and record delivery and deployment logistics requests
• Confirm and validate new asset receipts of received hardware
• Escalate, report, and manage discrepancies related to physically received hardware assets
• Conduct weekly stockroom inventory asset audits
• Monitor and report inventory stock levels according to established thresholds
• Maintain and track hardware in and out of inventory store rooms
• Perform hardware recovery for employee laptop replacements
• Identify disposition of returned assets
• Assist in arranging and managing e-waste services


Skills
• High School Diploma or equivalent
• At least one year of inventory management experience
• Ability to work onsite following mandatory safety guidelines
• Extensive understanding of IT equipment, models, and accessories, including Windows, macOS, Android, and iOS devices
• Excellent ticket management skills
• Responsive and effective communications via email, Slack, and Zoom, with high professionalism
• Knowledge of storeroom safety and operations
• Ability to lift/move 25-50 pounds
• Effective verbal and written communication skills for customer interactions
• A valid driver's license is required
• 2+ years of Inventory Management, imaging, and deployment experience
• Knowledge and experience using ServiceNow, Jamf, BigFix, and other device management/service delivery software
 • Logistics-related certifications are a plus
• Repair certification or experience for macOS and PC laptops is a plus



The estimated pay range for this position is USD $20.00/Hr - USD $26.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Milestone Technologies, Inc.