Overview
Skills
Job Details
Location: Vienna, Virginia
Duration: Initial 6 months contract with extensions
Compensation: $ 25-$32/hr
Work Requirements: , Holders or or Authorized to work in US
Responsibilities
* Proactively monitor the ATM enterprise for performance and availability.
* Monitor ATM incidents and alerts using various monitoring tools to ensure optimum system performance.
* Detect, isolate, diagnose, record, escalate, and resolve ATM operational issues, incidents, and outages as quickly as possible.
* Create, document, and update incident tickets, record faults, actions for resolution, and up times.
* Interface with internal teams and/or vendors to resolve ATM enterprise system outages or periods of reduced performance, in accordance with established policies and procedures
* Dispatch services for ATM component failures and outages; monitor until resolution
Qualifications - All required unless otherwise noted
* 1-2 years of ATM and/or network monitoring experience
* Ability to respond quickly and accurately in high-pressure situations
* Ability to effectively manage tasks and job duties with shifting priorities
* Ability to document and apply policies, standards, and procedures
* Experience in problem resolution, including determining root cause, scope, and scale of issues
* Exposure to validating system availability and performance
* Working knowledge of enterprise systems, terminal knowledge, and IT terminology
* Research, analytical, and problem-solving skills
* Effective skill in exercising initiative and using good judgment to make sound decisions
* Effective skill supporting a global 24/7/365, member/customer-focused services operation
* Effective verbal and written communication skills
* Working knowledge of ATM and/or enterprise system monitoring tools
Working Conditions
* The position is designated as " Essential Personnel, which may require personnel to be called to work on a flexible schedule due to business needs and/or in the event of an emergency, reduced site operations, or training.
* This is a rotating schedule position that requires working every other weekend,
A General Coordinator Operator ensures smooth operations across the IT department. They handle coordination tasks between different teams, manage schedules, and track project progress
"1. Excellent organizational and multitasking skills
2. Strong communication and coordination skills
3. Familiarity with project management tools"
- Comprehensive medical benefits
- Competitive pay, 401(k)
- Retirement plan
- and much more!
About INSPYR Solutions:
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.