Retail Operations Regional Manager

Overview

Hybrid
Depends on Experience
Full Time

Skills

Analytics
Auditing
Coaching
KPI
Management
Reporting
Sales
Retail
Retail Management
Leadership

Job Details

Harrisburg, PA | Retail Operations Regional Manager | Full-time

We are actively hiring Retail Operations Regional Managers for a nationally recognized client. This is a direct placement role that includes relocation support, tailored to fit each candidate's family and lifestyle needs. Ideal candidates are high-performing leaders with a proven track record in multi-unit regional retail management, ready to take charge of high-volume, multi-department operations. Before final placement, selected candidates will complete a 6-month training program designed to ensure long-term success.

Due to client request, candidates must be eligible to work in the United States without sponsorship.

Responsibilities:

  • Own the financial performance (P&L) across multiple retail units, including forecasting, sales analysis, and KPI management

  • Lead cross-functional teams with a hands-on, lead from the front approach

  • Drive operational excellence, ensuring brand standards, regulatory compliance, and audit readiness

  • Conduct routine evaluations of store operations, staffing levels, and throughput across departments such as fuel, food service, and hospitality

  • Coach and develop store managers, promote internal talent, and support succession planning

  • Collaborate with HR, finance, and marketing to align district operations with corporate growth initiatives

  • Utilize dashboard analytics and reporting tools to monitor performance and compliance

  • Travel regularly across assigned regions (typically 9-12 locations), with onsite visits Tuesday-Thursday and remote flexibility on Mondays and Fridays

Professional Qualifications:

  • A stable work history and demonstrated success in managing multi-unit, customer-facing environments

  • Strong communication and coaching skills

  • A customer-first mindset and the ability to thrive in dynamic, fast-paced settings

  • Experience in change management, conflict resolution, and project execution

  • Comfort with digital tools and operational systems used in retail environments

"Equal Opportunity Employer/Veterans/Disabled"

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