Program Manager

Overview

On Site
$150,000 - $170,000
Full Time
10% Travel

Skills

Project Management
Network Engineering
Security Engineering

Job Details

Position Overview

NTT is hiring a highly energetic Program Manager for Network and Security Projects in our Global Operations Center. Our Leadership is responsible for managing large enterprise network, security, and cloud environments. This Director is responsible to supervise multiple related projects to ensure they align with Customer objectives and NTT business goals. This Director is a Project Leader responsible to supervise planning, implementation, operational integration, monitoring, management of network and security projects. This role requires technical hands-on and managerial background in networking, security, and cloud infrastructure. This Program Manager will work within a team of project managers, network engineers, security engineers, automation engineers, change coordinators, Account Team members, and vendors to support NTT Global Network s customers.

Primary Responsibilities

  • Responsible for managing large Enterprise projects including SDWAN, WAN, LAN, Wireless, VoIP, Security, and Cloud services

  • Supervise multiple related projects and coordinate cross-functional project teams to achieve successful implementations

  • Serve as management escalation point for Enterprise infrastructure projects

  • Lead regular project review status meetings with Enterprise customers including architecture design acceptance, proof-of-concept testing, operational integration, customer approval, implementation, user acceptance testing, and global operations support

  • Develop, implement, and supervise operational support processes

  • Lead customer infrastructure optimization efforts including security hardening, code management, vulnerability management, configuration remediation, and standardization

  • Lead new Customer infrastructure management transitions

  • On-call for escalated Customer issues

Required Skills and Experience

  • A minimum of five years of engineering experience with hands-on network, security, and application troubleshooting experience; Combined with a minimum of five years project management experience

  • Technical experience in the operational support of SDWAN, WAN, LAN, Switch, Wireless, VoIP, NAC, DNS/DHCP, IP Address Management, and Cloud-based services

  • Experience managing MPLS technologies including L3VPN, L2VPN, and VPLS as well as Internet based WAN connectivity solutions including DIA, Broadband, Fixed Wireless, 4G/LTE/5G, and Satellite

  • Knowledgeable of leading products including Cisco, Juniper, Aruba, Silverpeak, Palo Alto, Arista, and Fortinet

  • Knowledgeable of IP networking protocols, network layer technologies and controls

  • Experience with deployment and management of cloud infrastructure including AWS, MS Azure, OpenStack, CloudStack, Netskope, Prisma, ZScaler, and Virtual Private Cloud

  • Experience managing SASE/SSE components including SDWAN, Cloud Firewall, Secure Web Gateway, Cloud Access Security Broker, Zero Trust Network Access, and DNS Security.

  • Experience with deployment and management of Firewall/IDS/IPS solutions including Cisco, Palo Alto, Fortinet, Juniper, and Checkpoint

  • Knowledge of security compliance standards and frameworks such as GDPR, SOC2, and guidelines in major industry verticals

  • Ability to engage in project status discussions with enterprise customer network and security Directors and CIOs

  • Excellent computer skills including Windows and Linux/Unix operating systems

Additional Requirements

  • Bachelor of Science Degree in computer science, engineering, or equivalent experience

  • Certifications such as CCNA, CCNP, PMP

  • Passionate about Customer support

  • Familiarity with enterprise security controls and security best practices

  • Track record of getting things done quickly and with quality

  • Ability to manage multiple projects while aligning to resources, priorities, and timelines

  • Travel to Customer locations and international offices

  • Prior experience working on global teams that provide 24x7 support to customers

  • Willingness to work extended hours and weekends as needed to accommodate global team

  • Ability to work effectively with customers, senior management, staff, and vendors

  • Excellent communication, presentation, analytical, and problem-solving skills

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.